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Cat Person

Cat Person Reviews

catperson.com
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Cat Person Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Cat Person has 2.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied. Pros noted: food is fantastic and very healthy; price level is medium. Many customers ask for a refund and value exchange, refund and cancellation policy and store layout.

Key Takeaways for Future Customers

  • Try one package first as reviewers recommend.
  • Be prepared to contact customer service or a live person for orders and delivery questions.
  • Confirm zip code and payment method before finalizing an order.

Negative Feedback / Risk Areas

  • Recurring customer complaints about billing and unauthorized charges.
  • Refund requests and problems with order changes or holds not being honored.
  • Order accuracy issues such as wet food arriving mostly soup.

Positive Feedback

Many reviewers praise the product: cats enjoy the food and it is considered healthy and well liked.

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Anonymous
map-marker Salinas, California

For me… it is and has been a pain to contact/order or? If your product wasn’t so excellent…..

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I need to order 3 bags of dry food and 4 boxes of wet

Because of card fraud, I can pay with my debit card or by check

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Linda R Oqz

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very dissatisfied with order #684206

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Order #684206 isn't what I usually order.
  • - Chicken & Tuna Shreds are mostly soup.
  • - Please send prepaid return label; my cat won't eat them.
Contains 2 confidential files for company representatives

The cat foods I just ordered #684206 is not what I usually order.

The Chicken & Tuna Shreds are mostly soup, and very little chicken or tuna..

Please send me a pre-paid label so I can send them back, since my cat wont eat them and I cant use them

Loss:
$29
Pros:
  • Food is fantastic & very healthy for your cat
Cons:
  • Was mostly soup
  • Last order of chicken shreds & tuna shreds

Preferred solution: Full refund

User's recommendation: All cats are different, try one package for your cat

View full review
Marilyn B Xmi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I would like my food

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I would like different food and more of it I would like to try duck and chicken and turkey my one cat doesnt like it my other two do like it so you please send me more please

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Marybel Xwd

My zip code

Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - Trying to order more food, but it won't let me.
  • - It started with an issue with my zip code.
  • - The system keeps sending the same items I'm buying.

I was trying to order more food 1st it was my zip code now I'm trying to add more food to the order I'm currently buying y'all keep getting it wrong that's what I'm going through so y'all can just keep sending me what I'm already buying thank you so much.

View full review
Anonymous
map-marker Salinas, California

ALL of the CAT PERSON products I have ordered have been much enjoyed by Molly-Boss-Cat

I dont seem to use your ordering system correctly

Want to order to bags dry food and 2 cartons of wet

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Susan M Evn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charge for new order

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - On Nov 4 I emailed a hold for the delivery on Nov 11.
  • - I was told customer service wasn't available on weekends.
  • - This morning I was charged for the order I tried to stop.

On November 4 I sent a email requesting a hold on the delivery scheduled for November 11. Got message explaining that customer service wasnt available on weekend.

This morning I see a charge for the order I wanted to stop. Not a happy camper.

Cons:
  • Maddening questions like this

Preferred solution: Full refund

View full review
Maria P Zfq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Transaction

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Contacted the company first

The reviewer tried to contact the company before posting this review.

$331.68 was taken out of mu checking account and I don't recall ordering from this website and I would like my money to b refunded

Loss:
$332

Preferred solution: Full refund

User's recommendation: Live person to talk to

View full review

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