Cat Footwear
Cat Footwear Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cat Footwear has 1.9 star rating based on 1 review and consumers are mostly dissatisfied; 100% of users would likely recommend Cat Footwear to a friend despite mixed experiences.
Key Takeaways for Future Customers
- Check recent Cat Footwear reviews before ordering and expect medium price level.
- Prepare for possible delays with online orders and confirm shipping details.
Negative Feedback / Risk Areas
- Repeated complaints about defective boots and glue failure.
- Poor delivery tracking and slow customer service response affecting refunds and replacements.
Positive Feedback
Staff like Debbie handled defective-order promises well and some customers received refunds or replacement offers after reporting issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cat Footwear has 1.9 star rating based on 1 review and consumers are mostly dissatisfied; 100% of users would likely recommend Cat Footwear to a friend despite mixed experiences.
Key Takeaways for Future Customers
- Check recent Cat Footwear reviews before ordering and expect medium price level.
- Prepare for possible delays with online orders and confirm shipping details.
Negative Feedback / Risk Areas
- Repeated complaints about defective boots and glue failure.
- Poor delivery tracking and slow customer service response affecting refunds and replacements.
Positive Feedback
Staff like Debbie handled defective-order promises well and some customers received refunds or replacement offers after reporting issues.
Media from reviews
Lansdale, Pennsylvania
Defective steel toe boots
- - No one called to confirm replacement boots.
- - Debbie at cat said to fill the defective form; new boots would be mailed; do not return defective ones.
No one called me to tell me that youre sending me new boots to replace my defective ones. Debbie at cat told me just to fill the defective form out and youll have them in the mail to me but do not send the defective ones back she said.
I do not like wearing sneakers out cutting trees with a chainsaw. Thanks Tim 570-220-****.
Birdsboro, Pennsylvania
Defective steel toe boots
- - Boots arrived with soles unglued on both; Debbie said stock rotation was poor and glue was old, and she advised a free replacement.
Put on my brand, new boots and the soles were halfway unglued on both boots. Debbie said the seller did not rotate their stock properly and the glue was old.
She told me to call in a defective order to get another pair of boots at no charge to me. Debbie was great and I hope the replacement department is as good as Debbie.
User's recommendation: It will be great as long as I get my boots
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Pathetic delivery and customer services.
- - Ordered online more than a month ago with no tracking despite daily messages to Cat Footwear.
- - Cat Footwear refunded.
- - Their communication needs attention.
Company fixed the issue and I have been provided with full refund. I tried every mean to reach them. Phone calls, websites, emails.
Salutations,
I ordered online, more than a month ago
I am sending CAT FOOTWEAR daily message to track my order. But all in vain.
Finally after much hassle Cat foot wear refunded.
Thankyou.
PS. Their communication need attention.
- Worst i mean it worst customer service
Preferred solution: Deliver product or service ordered
User's recommendation: Kindly never order online from Cat Footwear. It's pain in the neck
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