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I am buying second house from CastleRockReo . Everything went so easy from first step . I like online site which makes it so easy to navigate through different options. Only one recommendation I would love to add is map interactive database which is not existing...
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Anonymous
CastleRock REO

Thank you so much for your feedback! We are pleased to hear you have purchased your second property from us! That is great news. We are excited to learn about how happy you we...

4.9
#1008612
Reply to reviews
Jamar. from Castle Rock all those from Castle Rock are liars cheaters Crooks thieves you name it people be careful these people got over on us like we weren't nobody. People be very careful we bought a property from them and we lost it they took all our money Castle...
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Anonymous
CastleRock REO

We have tried to contact the buyer who left this comment to ask how is it that they lost the house. We have not heard anything about this property or the buyers since it was s...

Anonymous
Anonymous

I have a question, how did they take your house and money from you? We are interested in a home they are selling and would like to know what kind of people we are dealing with...

1.0
#970801
Reply to reviews
We had a great experience purchasing our second home thru CastleRock! We put in an offer 2 weeks ago and had our closing today. Jaime from CastleRock was great to work with, I spoke to her several times during the past 2 weeks and she was a huge help. I would highly...
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Anonymous
Anonymous

Did you receive your deed easily. I read that can take a long time or sometimes not at all.

Anonymous
Anonymous

This is great to hear! Thank you so much for your feedback. We are happy to hear that your experience working with Jaime was smooth. We appreciate you taking the time to post ...

5.0
I liked
  • Customer service
#957084
Reply to reviews
What I don't like is getting told will let you know by this afternoon if your approved and they don't get back to you. And not only that they do false advertising. They have it on their website your mortgage payments will be cheaper then renting no its not its the same.
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Anonymous
Anonymous

lost my home. Got a letter from Castle Rock stating that if I'm out of the home bye a date that I would get some money. Called and spoke to Mrs. Sosa and told her what was goi...

Anonymous
CastleRock REO

Thank you for your comment. We apologize you are not happy with your experience. Please understand that all asset managers are instructed to be in direct contact with any buye...

#910009
Reply to reviews
Bad customer service. I have been unable to speak to anyone, calling many times. I was emailed a code to get into the property and decided I may like to make an offer. I gt on the website and messaged them that I need to deal with a live human being to discuss this an...
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Anonymous
jrgreenjd

Tried to buy a piece of property in Panama City, Fl from Castlerock REO for cash. Offered their asking price. First thing they did was bump up the asking price. Said we wou...

Anonymous
Anonymous

Same here....wanted to pay cash and they waited over a month to see if they got any other offers. I don't think they really want to sell houses, I think they're looking for co...

#890358
Reply to reviews
hi I was in the process of doing an application online with one of your reps and all was going good until she asked for me to get my landlords bank statement where she thought it would show our monthly payment.... ok for one it's against the law for me to even think...
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Anonymous
Anonymous

Thank you for your feedback. We apologize you were not satisfied with our qualification process. We'd like to learn more about who you worked with and what property you were t...

Anonymous
Anonymous

I'm betting the rep was a hateful girl named mareline? Basically had the same experience. These people are lowlife predators.

2.3
I didn't like
  • Way i was treated by a rep
#874173
Reply to reviews

We've been keeping an eye on a property. The bank had it for $100,000. The *** selling it wants all cash $130,000. He's in New York and has never put eyes on it. Don't buy from them, they are overpricing it and doing something worse than flipping. Home needs tens...
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Anonymous
Anonymous

Thank you for your comment. We apologize you are not satisfied with our selling process or our prices. You are welcome to place an offer on a property. The asset manager will ...

#869586
Reply to reviews
Totally unprofessional to say the least. Kay Oweis won't bother to take back calls and vulgarly answers emails. You'd figure that for something as professional as working as a real estate agent and motivating buyers to purchase properties, they should know how to...
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Anonymous
Anonymous

Hello- Thank you for your comment. This is a representative from CastleRock REO. I'm sorry that your experience working with one of our asset managers was less than than expec...

1.4
#830729
Reply to reviews
They lie. They over value price of homes.
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Anonymous
Anonymous

Hello- Thank you for your comment. This is a representative from CastleRock REO. I'm sorry that your experience working with one of our asset managers was less than than expec...

Alanmerle
Alanmerle

HeyNice article.. well, finding a real estate in new York is becoming easy because of real estate agents.http://www.instratany.com/

1.3
#829514
Reply to reviews
What awful Realtors these people are, never in a million years would i recommend anyone to purchase a home from them. Very unprofessional!!!
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Anonymous
Anonymous

Hello- Thank you for your comment. This is a representative from CastleRock REO. I'm sorry that your experience working with one of our asset managers was less than than expec...

Anonymous
Anonymous

Can you tell me what asset manager you worked with?

#818418
Reply to reviews