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I am buying second house from CastleRockReo . Everything went so easy from first step . I like online site which makes it so easy to navigate through different options. Only one recommendation I would love to add is map interactive database which is not existing anymore . I love the house and it was easiest house purchase in 20 years. My agent was Bob Brody who is very professional and attentive to all my questions . All team worked with me on...
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4.9
#1008612
Jamar. from Castle Rock all those from Castle Rock are liars cheaters Crooks thieves you name it people be careful these people got over on us like we weren't nobody. People be very careful we bought a property from them and we lost it they took all our money Castle Rock you can all go to *** and this is from Mirta delacruz.you are all Crooks .i hate what you done to us .we are poor and took us for fool
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Anonymous

CastleRock REO We have tried to contact the buyer who left this comment to ask how is it that they lost the house. We have not heard anything about this property or the buyers since it was s...

Anonymous

Anonymous I have a question, how did they take your house and money from you? We are interested in a home they are selling and would like to know what kind of people we are dealing with...

1.0
#970801
We had a great experience purchasing our second home thru CastleRock! We put in an offer 2 weeks ago and had our closing today. Jaime from CastleRock was great to work with, I spoke to her several times during the past 2 weeks and she was a huge help. I would highly recommend them if you are looking for a reasonably priced home! The whole experience went smooth right from putting in the offer, signing the contract, working with our lawyer,...
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Anonymous

Anonymous Did you receive your deed easily. I read that can take a long time or sometimes not at all.

Anonymous

Anonymous This is great to hear! Thank you so much for your feedback. We are happy to hear that your experience working with Jaime was smooth. We appreciate you taking the time to post ...

5.0
I liked
  • Customer service
#957084
What I don't like is getting told will let you know by this afternoon if your approved and they don't get back to you. And not only that they do false advertising. They have it on their website your mortgage payments will be cheaper then renting no its not its the same.
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Anonymous

Anonymous lost my home. Got a letter from Castle Rock stating that if I'm out of the home bye a date that I would get some money. Called and spoke to Mrs. Sosa and told her what was goi...

Anonymous

CastleRock REO Thank you for your comment. We apologize you are not happy with your experience. Please understand that all asset managers are instructed to be in direct contact with any buye...

Bad customer service. I have been unable to speak to anyone, calling many times. I was emailed a code to get into the property and decided I may like to make an offer. I gt on the website and messaged them that I need to deal with a live human being to discuss this an they told me they're out of NY and to call the agent or whatever they really are. I told them I had with no answer other than a text with the lock code. If I'm buying a house, I...
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Anonymous

jrgreenjd Tried to buy a piece of property in Panama City, Fl from Castlerock REO for cash. Offered their asking price. First thing they did was bump up the asking price. Said we wou...

Anonymous

Anonymous Same here....wanted to pay cash and they waited over a month to see if they got any other offers. I don't think they really want to sell houses, I think they're looking for co...

hi I was in the process of doing an application online with one of your reps and all was going good until she asked for me to get my landlords bank statement where she thought it would show our monthly payment.... ok for one it's against the law for me to even think about trying to get his bank statement and this is not worth me going to jail over I really don't know what kind of establishment y'all are running but if you require your applicants...
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Anonymous

Anonymous Thank you for your feedback. We apologize you were not satisfied with our qualification process. We'd like to learn more about who you worked with and what property you were t...

Anonymous

Anonymous I'm betting the rep was a hateful girl named mareline? Basically had the same experience. These people are lowlife predators.

2.3
I didn't like
  • Way i was treated by a rep
#874173

We've been keeping an eye on a property. The bank had it for $100,000. The *** selling it wants all cash $130,000. He's in New York and has never put eyes on it. Don't buy from them, they are overpricing it and doing something worse than flipping. Home needs tens of thousands of dollars of work. Homes are only estimated at $160,000 around here. They've learned nothing from the housing bubble and are hoping to sucker someone else into...
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Anonymous

Anonymous Thank you for your comment. We apologize you are not satisfied with our selling process or our prices. You are welcome to place an offer on a property. The asset manager will ...

Totally unprofessional to say the least. Kay Oweis won't bother to take back calls and vulgarly answers emails. You'd figure that for something as professional as working as a real estate agent and motivating buyers to purchase properties, they should know how to properly answer emails. Agent expected house purchase and offers to be made solely via text message and email. The ineptitude of the agent makes me question the credibility of the...
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Anonymous

Anonymous Hello- Thank you for your comment. This is a representative from CastleRock REO. I'm sorry that your experience working with one of our asset managers was less than than expec...

They lie. They over value price of homes.
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Anonymous

Anonymous Hello- Thank you for your comment. This is a representative from CastleRock REO. I'm sorry that your experience working with one of our asset managers was less than than expec...

Alanmerle

Alanmerle Hey
Nice article.. well, finding a real estate in new York is becoming easy because of real estate agents.
http://www.instratany.com/

1.3
#829514
What awful Realtors these people are, never in a million years would i recommend anyone to purchase a home from them. Very unprofessional!!!
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Anonymous

Anonymous Hello- Thank you for your comment. This is a representative from CastleRock REO. I'm sorry that your experience working with one of our asset managers was less than than expec...

Anonymous

Anonymous Can you tell me what asset manager you worked with?

#818418