We made a deal on the phone. The dealership was hours away. When we arrived they couldn’t find the car! Never found the car! Said one of their employees must have had it, they had no idea who. They located the exact car, different color. We decided to see it. Well, an employee had that too but he was on his way back so we could see it. We SAT. When they brought out the freshly washed scuffed up car, emptied of his personal be,ones it had 3000 miles. The mess was much more involved then this but suffice it to say we took our money and left. This was the most disorganized flaky, rude organization we had ever dealt with. Do not trust them, don’t take a road trip in their word, in fact pass on by! We did the exact same deal with a dealership, Gurley Leep. And they delivered the car.
Castle Subaru Customer Care
- See narrative
Reason of review
Poor customer service
Companies Similar to Castle Subaru
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.