Castle Megastore
Castle Megastore Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Castle Megastore has 1.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is medium according to consumer reviews.
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I bought an item from Castle boutique on Dunlap and I 17 October 4 I think it is
I have the receipt. I emailed the factory it comes from because that's what they told me to do.
I went back to Castle Boutique and they told me to do that. They wrote back to me saying that I had to go through you guys. I don't know why, but they told me it's got a year's factory warranty on it. They don't want to do anything about it, so now I'm getting back to you guys.
I can send you the receipt. I just want another item or the same one, but I'd rather have a different one because that one doesn't stay charged for some unknown reason. I could go back to the same store and do something.
I have the receipt. I don't know how to send it to you.
Preferred solution: Another product or the same product
Phoenix, Arizona
Follow up return itemsNo body answered
Please follow up my email regarding my broken device and REFUND my money ASAP I need my money back. I had been trying to return this since more than one month,
Tacoma, Washington
Return
The toy I bought. After charging it rattle and was loud.
I want A refund and want to return. I sent email and receipt . We never use . I tried to return the next day.
Havent heard from them yet. Bad business.
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Man up and take responsibility. After two and a half months don’t complain that Castle “doesn’t want to do anything about it.” They told you it has a factory warranty. YOUR job is to contact the manufacturer.