Phoenix - Royal Palm Travel - A BIG SCAM
My husband and I were also taken by Royal Palm (Scam?) Travel this past weekend. They are now in Galleria Tower One, having shut down operations as Phoenix Travel in Galleria Tower Two earlier this summer. I'm interested in hearing if anyone has been successful in getting a FULL refund vs. being taken for the "processing" and "restocking" fee. I'm actually considering going there in person and warning other naive people as they arrive for their presentation if there is no other way to dissuade this firm from their very questionnable business processes! Ann, you seemed to finally succeed in getting a refund--any tips you can share? I have determined that Hines Limited Partnership is the property mangagement firm for Galleria Towers and am also going to approach them about their tennant! Marcy
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