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Castaway Restaurant

Castaway Restaurant

www.castawayburbank.com
What is your customer experience with Castaway Restaurant?

Castaway Restaurant Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Castaway Restaurant has a 1.0 star rating from 1 review; consumers are mostly dissatisfied, citing high prices and poor service.

Positive Feedback

No positive feedback appears in the available Castaway Restaurant reviews.

Negative Feedback / Risk Areas

  • Reports of bad food and dirty silverware affecting dining experience.
  • Allegations of being overcharged and refusal to issue credit, raising billing and refund concerns.
  • Poor customer service response to complaints and dissatisfaction with price level.

Key Takeaways for Future Customers

  • Check Castaway Restaurant reviews before visiting and verify charges on your receipt immediately.
  • Contact customer service promptly for billing or refund issues since delayed claims may be denied.
  • Expect higher prices and decide if risk areas align with your dining preferences.
View full overview ›

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Giuseppe D

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Verified Reviewer

Received bad food,dirty silver ware, bad service and got overcharged

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Overcharged $85.60 for something I didn't get; no credit issued.
  • - Bad experience at Castaway Burbank: bad food, dirty silverware, poor service.

6/3/2021

Beware of thieves!

Went to go visit my daughter in LA

Went to dinner at Castaway restaurant in Burbank

worse experience!

Bad Food, dirty silver wear, the worse service ever

and was overcharged $85.60 for something I didn't get!

They refuse to give me credit!

They won't give me credit because I noticed the mistake when I got back home in Illinois and called to tell them about the mistake'

and they said it's too late!

They are THIEVES !

Loss:
$83

Preferred solution: Full refund

View full review

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