Roy M Hpe

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Sold me broken merchandise.

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Cash On Main Electronics and Collectibles - Sold me broken merchandise.

I traded 2 Nintendo switch lites for a full sized switch. The switch is overheating and gets hot too the touch.

I attempted to call the store just to be told that Im not welcome anymore and they arent going to honor their 30 day policy. I have made a complaint with the BBB and I will continue to leave unsatisfactory reviews until action is taken. I got off the phone earlier with Nintendo and they recommended I send the unit in for repair. I do not recommend cash on main.

Nearly everything I have bought from there is faulty or broken in some way. Also note this business charges no sales tax. My next step is to contact the IRS since not charging tax is illegal.

I would happily return the switch for a full refund of the amount of the switch lites costed me totaling $428.00. Please avoid this store and go to champion city video games instead.

View full review
Loss:
$428
Pros:
  • Friendly owners
  • Cheap product
Cons:
  • No tax charged
  • Poor replacement and refund policy
  • Usually broken merchandise

Preferred solution: Full refund

User's recommendation: Not to shop at Cash On Main

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