Casebus
Casebus Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Casebus has a 1.5 star rating from 3 reviews. Consumers report false advertised items, poor customer service, high prices, and recommendations to avoid this seller.
Key Takeaways for Future Customers
- Casebus reviews show repeated shipping and delivery issues and unclear return policies.
- Expect customer complaints about order accuracy and slow or unhelpful support.
- Be prepared to pursue refunds or chargebacks if merchandise is missing or misrepresented.
Negative Feedback / Risk Areas
- False advertising and incorrect product photos lead to returns and disputes.
- Shipping delays, alleged signature receipts, and refusal of return instructions.
- Poor handling of refunds and reluctance to cover return shipping costs.
Positive Feedback
No specific positive comments were provided in the reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Casebus has a 1.5 star rating from 3 reviews. Consumers report false advertised items, poor customer service, high prices, and recommendations to avoid this seller.
Key Takeaways for Future Customers
- Casebus reviews show repeated shipping and delivery issues and unclear return policies.
- Expect customer complaints about order accuracy and slow or unhelpful support.
- Be prepared to pursue refunds or chargebacks if merchandise is missing or misrepresented.
Negative Feedback / Risk Areas
- False advertising and incorrect product photos lead to returns and disputes.
- Shipping delays, alleged signature receipts, and refusal of return instructions.
- Poor handling of refunds and reluctance to cover return shipping costs.
Positive Feedback
No specific positive comments were provided in the reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Hagerstown, Maryland
Scam!!! beware
- Photo shows front pen slot; item shipped lacks it.
- Photos used for different products; the correct item does not have the pen slot.
Still no return label, not a word from these scammers. Still selling things on their website that are false. Won't post my review on their webpage LOL They know they did me dirty.
Still no return label sent. Case is still sitting in the box waiting to be returned.
Daughter is still upset that she is out $50.00. What a horrible company to deal with!!
I emailed them and told them they sent the wrong one and to please send me the correct one and then I will return the wrong one. They said they use the same pictures for different products and the one she wants does not come with the pen slot on the front. False advertising! After days of going back and forth, they want my 12-year-old to pay to return the item.
I don't think so.
It was their mistake for falsely advertising. Stay away from this company!
- Use the same pics for different items that are incorrect
Preferred solution: A prepaid shipping label to send back the wrong item the messed up sending me and a full refund.
User's recommendation: False advertised items on website would not recommend
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Horrid experience. Horrid customer service.
- Casebus marked shipped, then delayed shipping for two weeks.
- Cancel/return requests were denied; package is returning and chargeback planned.
Company fixed the issue and I have been provided with full refund. Refund was issued after vendor was informed of chargeback request.
Don’t order from Casebus. Long shipping delays, dishonest shipping notifications, refusal to cancel un-shipped order.
Worst online shopping experience ever. Casebus marked the package as shipped and then delayed actually shipping the package for two weeks.
Several requests to cancel the order PRIOR TO SHIPPING were acknowledged and denied. Several requests for return instructions were acknowledged but declined.
I refused delivery and the package is currently on its way back to Casebus. Once the package is delivered, a chargeback claim will be filed with my credit card company.
- Horrid customer service
Preferred solution: Full refund
User's recommendation: Shop elsewhere
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFraud
- Ordered two iPad cases for Christmas but never received them.
- Gofo shipping; tracking shows a signature, I was at work, no proof provided.
Ordered two cases for iPads I gave to my kids for Christmas. Never received them.
They used Gofo for shipping. Never heard of that company, but they indicated on their tracking that I signed for the package.
I was at work. They ignored several requests to provide me the proof of signature and told me to go after Gofo for the cases I didnt receive.
Preferred solution: Full refund
User's recommendation: Avoid this company
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