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CaseBuddy

CaseBuddy Reviews

casebuddy.com.au
What is your customer experience with CaseBuddy?

CaseBuddy Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

CaseBuddy has a 1.3 star rating from 2 reviews; consumers are mostly dissatisfied with 100% unfavorable feedback and recent recommendation saying "Nil never use you again".

Key Takeaways for Future Customers

  • Read CaseBuddy reviews before ordering; expect possible wrong phone case shipments.
  • Customer service and refunds may be unresponsive; watch return and refund policies.
  • Verify shipping address carefully to avoid misdelivery and billing issues.

Negative Feedback / Risk Areas

  • Wrong items shipped and delivery to wrong address.
  • Poor customer service response and refund delays.
  • Requests to charge cards during issue resolution and high price complaints.

Positive Feedback

No clear positive comments appear in the recent reviews.

View full overview ›

Media from reviews

CaseBuddy - Wrong case came. Then online customer service wanted my credit card to charge...
CaseBuddy - Wrong phone case sent
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Anonymous
map-marker Brisbane, Queensland

Wrong case came. Then online customer service wanted my credit card to charge me to inquire about getting the correct case redelivered.

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CaseBuddy - Wrong case came. Then online customer service wanted my credit card to charge...

Samsung S23 FS case delivered when Samsung S23 FE should have been delivered. I would just like the correct case sent to me

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Anonymous
map-marker Brisbane, Queensland

Complaint please phone me as I am not receiving a reply f.

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You wont reply to my complaints you delivered my parcel to New Siuth Wales not Carindale Queensland

Please phone me urgently

User's recommendation: Nil never use you again

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Sethu M Ibn

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Wrong phone case sent

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CaseBuddy - Wrong phone case sent
Contains 2 confidential files for company representatives
Updated by user Jun 11, 2024

still the issue is not resolved.

Original review Jun 03, 2024

You are sending wrong phone case

Can you please send the samsung galaxy A52 back case and take this item return

The amount is also already paid

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Lucie S Ihk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Unable to obtain a refund for a case returned a month ago and unable to receive any response.

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AI Highlights
  • - Returned iPhone 15 Pro Wallet Flip Leather Case on 17th April as it was not suitable.
  • - Have contacted the company on numerous occasions but received no response or refund.
Contains 1 confidential file for company representatives

I bought an iPhone 15 Pro Wallet Flip Leather Case, which I returned on 17th April as it was not suitable. I have contacted the company on numerous occasions and have not received a response or a refund.

Preferred solution: Full refund

View full review

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