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CASAMUNDO

CASAMUNDO

www.casamundo.co.uk
What is your customer experience with CASAMUNDO?

CASAMUNDO Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

CASAMUNDO has a 1.0 star rating from 3 reviews with consumers mostly dissatisfied and a 100% unfavorable rating distribution; reviewers cite high price level and poor communication.

Positive Feedback

Very limited; reviewers list no clear positives and report no helpful communication or support after booking.

Negative Feedback / Risk Areas

  • CASAMUNDO reviews report failed check-ins and missing arrival information leading to lost access and extra costs.
  • CASAMUNDO customer complaints focus on unresponsive customer service and issues with billing and refunds after payment.
  • Problems reported with booking confirmation, hidden subscription or extra fees when seeking help.

Key Takeaways for Future Customers

  • Expect to verify host contact and entry details independently before travel due to poor communication.
  • Document payments and be prepared to dispute charges if refunds are not provided promptly.
  • Consider alternatives if immediate support or reliable booking confirmation is required.
View full overview ›

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Kim R Iry

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can’t get inside the apartment 19b

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AI Highlights
  • - They stole my money.
  • - Do not rent from this company.
  • - I was not given entry info or a refund.
  • - I will file a complaint with my credit card company.

They stole my money. Do not rent from this company.

I was never given the information from the owner to enter the property.

Casamundo never gave me a refund. Horrible company, but I will file a complaint with my credit card company.

Loss:
$120
Pros:
  • No communication
Cons:
  • No communication

Preferred solution: Full refund

User's recommendation: Do not Rent from Casamundo

View full review
Karin B Nni

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No information at all regarding the booking i made. 901580****826

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AI Highlights
  • - Cannot reach support; no host reply.
  • - Two bookings paid; first declined after 24h.
  • - No information sent; no email; chat costs 280 kr.

Cannot get hold of anybody. This is really bad service.

I made one booking, paid, and 24 hours later it was declined as the host had not replied. I made another booking, paid again, and no information has been sent to me whatsoever. No email, no contact. And when I try to call, one cannot.

In the chat, I have to pay an extra 280 kr to subscribe to a technician who maybe could help.

Crazy! Bad, bad service.

Loss:
$15500
Cons:
  • Cannot contact them

Preferred solution: An email confirmation of the booking! Simple!

User's recommendation: Do not deal with this company

View full review
Nil M Pym

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Extremely stressful

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AI Highlights
  • - Booked last minute with no check-in info.
  • - Phone contact is unavailable; WhatsApp and email replies are slow.
  • - Unclear if we can stay after paying.

We booked a place a bit last minute, a day prior. They didn't provide us any check-in info, and you cannot call their phone number.

They respond like deceased grandpas on WhatsApp and on email, and we don't even know if we can go there or not.

We traveled far and arranged loads of logistics and paid for the place, and now we don't even know whether we can go there or not. So frustrating and stressful.

Loss:
$543
Pros:
  • Idk
Cons:
  • Terrible service
View full review

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