eldad e
map-marker Tel Aviv, Tel Aviv

We didnot get the car and we pay

CJT-6492****

Hi, my name is Hadas and we had an invitation from you on 19/5-22/5 in the name of Eldad Eichengren. No.

5223****. We arrived an hour late to the carjet due to a late flight. We were told that there was no car and we would not be refunded because we were late and did not notify. We explained that we didn't have a phone and that we were inside a plane, we were told that we didn't write down a flight number.

When you register there is no requirement for this! I spoke with a representative from your company who said the same thing. Then we ordered a car at the airport because we were stuck without a car.

We are asking for our money back.

We did not receive a car, we have never heard of such a thing and you do not have such a thing registered.

Please contact us immediately and return the money. We wasted a lot of our vacation time on a car that we paid a part of and never received.

Hades and Eldad.

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User's recommendation: Caution!! They are deceiving, we were late because of a flight and they said there was no car, they did not agree to give a car nor return the money. They said it was our problem that we were late and didn't write down a flight number! Scammers...beware, we've heard they do this a lot...making free money at our expense.

Travis G Ozh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Peoria, Illinois

Need help

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CarWise - Need help
Updated by user May 26, 2023

Was informed today I that the motor is being replaced

Original review updated May 26, 2023

I havent made a first payment and the engine blows or whatever. Its been at the shop for about a month.

I guess theyre replacing the engine with the warranty. Cool! But I have been trying to get information from them about it and get nowhere.

Also need a loaner car and keep getting told they dont have one available. The truck should be here with the serviced cars and when a loaner shows up you will be the first person to get it

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Loss:
$800
Pros:
  • Nice looking cars
Cons:
  • People in building dont really give a care after you leave lot

Preferred solution: Price reduction

User's recommendation: Do not buy from carwise in Peoria

Isaac L Jzf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Peoria, Illinois

Complaint with vehicle issues that hasn't been resolved

Well I purchased a car with them about weeks ago and the second of driving off of the lot my suspension had been all bad I have no heat and theyre giving me the run around saying they have ordered parts and have not got a call back or anything and they told me the car was fine which that was a complete lie every time I call its the same *** game

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Loss:
$1500
Cons:
  • Horrible prior to do business with and all the cars are damaged

Preferred solution: Full refund

Tia L Gyg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Speak to someone higher up

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I bought a car Oct 24, the transmission went out Oct. 28, they would not give me a loaner, claimed their only was one Loaner and it was being used, a month later I picked the car back up and the car was shaking now and I took it to my Car shop near me and he said the transmission was not put in correctly and many other things was wrong. & I wanted to cancle my contract and Miles was very helpful.

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Loss:
$5000
Cons:
  • Dont communicate

Preferred solution: Full refund

1 comment
Travis G Ozh

You was able to cancel? I can’t even get someone on the phone and when I go in there it’s just an entire laughing matter

Anonymous

Pricing parts for rear wheel to be replaced

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My rear axle bent and destroyed the bearings and I've had t put it up for some time because I didn't realize I could contact you....I put another wheel on but it doesn't look right compared to the front on ..I hit a small very small pot whole and that's what did the damage I just don't know why I didn't hurt the front rim ..is there any way I can get another rear wheel....also my frame cracked and completely broke just in front of the rear wheel and I've read that alot of them are braking like mine did but I can fix that myself but I can't my rear camera wheel.

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Loss:
$200
Pros:
  • I work there

Preferred solution: Deliver product or service ordered

User's recommendation: I suggest buying one they are very good bikes

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