CarWise Reviews
CarWise Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CarWise 2.9 star rating from 3 customer reviews; consumers mostly neutral. Rating split shows 67% unfavorable and 33% positive.
Key Takeaways for Future Customers
- Read CarWise reviews and document interactions; speak to Jacob when possible.
- Ask about refunds and cancellation policies up front and confirm loaner availability.
- Expect medium price level; look for discounts and special offers.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor communication and slow turnaround time.
- Reports of damaged cars, unresolved repairs, and denied refunds.
- Issues getting loaner vehicles and inconsistent customer service.
Positive Feedback
Employees note nice looking cars; some reviewers praise repair quality and value discounts.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CarWise 2.9 star rating from 3 customer reviews; consumers mostly neutral. Rating split shows 67% unfavorable and 33% positive.
Key Takeaways for Future Customers
- Read CarWise reviews and document interactions; speak to Jacob when possible.
- Ask about refunds and cancellation policies up front and confirm loaner availability.
- Expect medium price level; look for discounts and special offers.
Negative Feedback / Risk Areas
- Frequent customer complaints about poor communication and slow turnaround time.
- Reports of damaged cars, unresolved repairs, and denied refunds.
- Issues getting loaner vehicles and inconsistent customer service.
Positive Feedback
Employees note nice looking cars; some reviewers praise repair quality and value discounts.
Media from reviews
Lagos, Lagos
I forget my email address to long in please help
I can't log into my carwise account because I don't remember the email address I used to open the account I feel so bad please help me
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Review correction
- - CarStar Ken's Collision handled the issue to perfection and the reviewer is very happy.
- - The reviewer thanks Mr. Jacob for the service.
CarStar Ken’s Collision have resolved all the issues. It was not their fault!
It was that my insurance company that handled it the wrong way. Jacob the general manager of the shop fixed the matter to the perfection!.
This is the correct review for CarStar Ken's Collision: please do not pay attention to the previous review because it was left having wrong information from my insurance company. They have handled it wrongfully; this is what has caused the misunderstandings.
However, CarStar Ken's Collision has handled it to perfection, and I am very happy! Good job, Mr.
Jacob! Thanks.
User's recommendation: Go for it! Just make sure you speak to Jacob, he handles it right and make sure you have lots or evidence in case it will turn out like my situation!
Spring Grove, Pennsylvania
DISATISFACTION
- - Two months to repair the only vehicle; the repair was good but caused a new scratch.
- - A screw in the driver's tire at pickup; not reliable or quick.
TOOK 2 MONYHS TO FIX MY ONLY VEHICLE. THE REPAIR THAT WAS DONE WAS GOOD, BUT 2 MONTHS?
THEN THERES A NEW SCRATCH ON THE OTHER SIDE OF THE CAR CAUSED BY THEM. THEY TRIED BUFFING OUT, BUT SAID THEYD FIX IT. NOPE. GOT 2 NEW TIRES BUT UPON PICKUP, A SCREW IN THE DRIVERS SIDE NEW TIRE.
WTH?
NOT RELIABLE NOR QUICK. SCREW THEM.STEER CLEAR.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Peoria, Illinois
Need help
- - Engine issue; reportedly replaced under warranty; car in shop about a month.
- - Cannot get information from them; loaner car not available.
Was informed today I that the motor is being replaced
I havent made a first payment and the engine blows or whatever. Its been at the shop for about a month.
I guess theyre replacing the engine with the warranty. Cool! But I have been trying to get information from them about it and get nowhere.
Also need a loaner car and keep getting told they dont have one available. The truck should be here with the serviced cars and when a loaner shows up you will be the first person to get it
- Nice looking cars
- People in building dont really give a care after you leave lot
Preferred solution: Price reduction
User's recommendation: Do not buy from carwise in Peoria
We didnot get the car and we pay
- - Arrived late; told there was no car and no refund for lateness.
- - Could not provide a flight number; they request a refund for the car not provided.
CJT-6492****
Hi, my name is Hadas and we had an invitation from you on 19/5-22/5 in the name of Eldad Eichengren. No.
5223****. We arrived an hour late to the carjet due to a late flight. We were told that there was no car and we would not be refunded because we were late and did not notify. We explained that we didn't have a phone and that we were inside a plane, we were told that we didn't write down a flight number.
When you register there is no requirement for this! I spoke with a representative from your company who said the same thing. Then we ordered a car at the airport because we were stuck without a car.
We are asking for our money back.
We did not receive a car, we have never heard of such a thing and you do not have such a thing registered.
Please contact us immediately and return the money. We wasted a lot of our vacation time on a car that we paid a part of and never received.
Hades and Eldad.
User's recommendation: Caution!! They are deceiving, we were late because of a flight and they said there was no car, they did not agree to give a car nor return the money. They said it was our problem that we were late and didn't write down a flight number! Scammers...beware, we've heard they do this a lot...making free money at our expense.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSpeak to someone higher up
- - Bought Oct 24; transmission failed Oct 28; Miles helped cancel the contract.
- - No loaner; car shook a month later; transmission not installed correctly.
I bought a car Oct 24, the transmission went out Oct. 28, they would not give me a loaner, claimed their only was one Loaner and it was being used, a month later I picked the car back up and the car was shaking now and I took it to my Car shop near me and he said the transmission was not put in correctly and many other things was wrong. & I wanted to cancle my contract and Miles was very helpful.
- Dont communicate
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Peoria, Illinois
Complaint with vehicle issues that hasn't been resolved
- - Bought a car weeks ago; suspension is bad and no heat.
- - Parts are ordered but no call back; they said the car was fine.
Well I purchased a car with them about weeks ago and the second of driving off of the lot my suspension had been all bad I have no heat and theyre giving me the run around saying they have ordered parts and have not got a call back or anything and they told me the car was fine which that was a complete lie every time I call its the same *** game
- Horrible prior to do business with and all the cars are damaged
Preferred solution: Full refund
Pricing parts for rear wheel to be replaced
- - Rear axle bent; bearings ruined.
- - Rear wheel replacement requested; not aligned with the front.
- - Frame cracked just in front of the rear wheel.
My rear axle bent and destroyed the bearings and I've had t put it up for some time because I didn't realize I could contact you....I put another wheel on but it doesn't look right compared to the front on ..I hit a small very small pot whole and that's what did the damage I just don't know why I didn't hurt the front rim ..is there any way I can get another rear wheel....also my frame cracked and completely broke just in front of the rear wheel and I've read that alot of them are braking like mine did but I can fix that myself but I can't my rear camera wheel.
- I work there
Preferred solution: Deliver product or service ordered
User's recommendation: I suggest buying one they are very good bikes
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You was able to cancel? I can’t even get someone on the phone and when I go in there it’s just an entire laughing matter