Inquiring about a smartwatch

I purchased 2 blood pressure smartwatches and the part that holds the strap was easy to come a loose and misplaced. Can we get replacement parts or new watches.
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ID
#2367249 Review #2367249 is a subjective opinion of poster.
Location
Woodbridge, Virginia
New Reviewer

Scammers

Bunch of scammers! They have a fake phone listed. I wrote multiple e-mails and only after I mentioned that I will sue them or write 1000 terrible reviews they sent me a shipping label to return an item. However, I never got my money back and have not heard from them. I regret sending it back!!! I cant believe no one is doing anything about it and they let them get away with such crime!!!!
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ID
#1819384 Review #1819384 is a subjective opinion of poster.
Loss
$60
Preferred solution
Full refund
New Reviewer

Faulty Product

Absolutely a rip off. Selling faulty merchandise at best, at worst selling phony gadgets as the real McCoy. In my case they sold me a ThinkBand wrist BP monitor. The gadgets reading was 33% off calibration. Now they have not sent me a RGA. Even if they do take it back, they charge a 30% restocking fee. In short, they sell phony stuff and make 50%, or they take it back and make 30% (restocking fee) and still own the thing to sell to another poor unsuspecting buyer.
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ID
#1630785 Review #1630785 is a subjective opinion of poster.
Reason of review
Warranty issue
Loss
$60
Preferred solution
Full refund