New Reviewer

Mislead me. Then said would try to honor the misconception… did not

Very disappointed in sales. Have -text- in phone saying one thing...arrive not true..then said we will do what we can to honor that. Did not do that. Very very upset. Have text messages showing dialog that was not honored at dealership.

User's recommendation: Car town Kia in lex kY can not be trusted.

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ID
#2635541 Review #2635541 is a subjective opinion of poster.
Loss
$5000
Preferred solution
Price reduction
New Reviewer

Oil change coupon

I purchased a new 2014 Kia Optima from cartown kia of nicholasville ky.They would not come down on the purchase price of the car so they gave me a card for a $19.99 oil change good for as long as i owned my car. Now they refuse to honor it. Be warned KIA does not stand behind their word. I don't know how you can take something back that was in the deal with the purchase of the car. I guess they were not making enough money off of me. They said all coupons expire. I told them there was no expiration date on the coupon. But they still refused to honor their word. So be warned future buyers think twice about buying a KIA.
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ID
#1267673 Review #1267673 is a subjective opinion of poster.
Product
Cartown Kia Oil Change Coupon
Cons
  • Bad customer service
Reason of review
Not as described/ advertised
Preferred solution
I want them to honor the deal they made with me

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