New Reviewer

Very very bad reparation.

This company have no respect of the warranty, please go at another place if you need good reparation and a good service.
View full review
ID
#4319039 Review #4319039 is a subjective opinion of poster.
Loss
$2000
Preferred solution
Fix the problem.
New Reviewer

Employee Compmaint / Verbal Abuse

Hello , I am a Parts Delivery Driver in Windsor,On & I would like to make a complaint about a Car Star Windsor Employee unfortunately I didn't get his full name but he is older guy in office balding on top if his head ( he sits at cubicle behind front desk ) his first name is " Dominic " . He screamed at me and called me " a *** *** " Friday February 11th 2022 when I showed him where part was I dropped off parts just like he asked ... all I said to him was I've told 3 people where the 1 part was and if anyone put parts in wrong place this week because that was first time I had been there this week .. Then when I was walking back to my truck he pulled down his mask and screamed " hey your being a *** *** .. with another carstar employee outside .. and I pulled my phone out to record him & as soon as he seen me pull phone out he went running back inside shop If there are car star windsor cameras in back you can clearly see him yelling at me for doing EXACTLY what he wanted. I think this is totally unprofessional and absolutely unacceptable to do and to use that kind of language in the workplace and just in general as I am doing My Job and to be called something like this is ridiculous. I believe some sort of action could be taken against this employee as it is place I deliver to regularly and shouldn't have to worry about being called those names while I am working trying to provide for my family . Thank you I look forward to hearing from someone and some sort of action to be taken before I have to go any further.
View full review
ID
#3346667 Review #3346667 is a subjective opinion of poster.
Location
Windsor, Ontario
Cons
  • Employees yelling at delivery drivers
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Shoddy Work

Carstar Canada - Shoddy Work
Carstar Canada - Shoddy Work
If I could 0 starts i would, Did work on My truck, and they *** it up no care about peoples safety on road. Even when they know you have kids and take 3 times longer then they should, and don't check over there work. Put lives in danger, were supposed to replace rim from accident of tire falling off and the pics REPLACED rime THE TIRE WITH". "REPLACED
View full review
ID
#2745466 Review #2745466 is a subjective opinion of poster.
Location
Lethbridge, Alberta
Cons
  • Bad work
  • Cheap repair that wont last
  • Very bad
Loss
$1500
Preferred solution
apology, full refund, and loss of work cost as well as cab fair

Update

ShockedCarstar is a shoddy business that does bad work. They refused to fix their bad repair that was supposed to have a life time guarantee. Their life-time guarantee on repairs is worthless sales pitch. These people are rude, and do not stand up to what they advertise. Insurance companies recommend Carstar because they cut corners and do poor repairs that are cheap and save time and materials. The cost savings is passed on to the Insurance Co at the client expense. Our Government is just as much to blame because they know this is happening in the insurance industry and do nothing. Don't call the BBB because , the BBB is funded by the people who have the BBB sticker on their website and in their window. The BBB in Canada actually PROTECTS bad businesses by playing down the complaint and not actually doing anything for the client. Worthless BBB! Canada needs a Ralph Nader to start exploiting these terrible companies in Canada that take advantage of people.

User's recommendation: Never us CARSTAR CANADA for car repair or body work, body damage repair, especially Carstar Lasalle, or Carstar Windsor, they are both owned by the same crooks. Only get Carstar Canada if you hate yourself and want to suffer.

View full review
1 comment
#1978663

They do not deserve any stars.

ID
#2403234 Review #2403234 is a subjective opinion of poster.
Cons
  • Very bad
  • Dont stand up to guarantee
  • Cheap repair that wont last
Loss
$10
Preferred solution
Warn others of this terrible business
New Reviewer

Terrible work! Wont stand behind their guarentee!