Carroll Hospital
Carroll Hospital Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Carroll Hospital has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied, citing poor customer service, long delays for lab results, and a high price level.
Key Takeaways for Future Customers
- Check Carroll Hospital reviews and consider alternatives if strong customer service is important.
- Expect potential delays in follow-up communication and be prepared to contact medical records.
- Be aware reviewers note concerns about diversity of products or services and ER service.
Negative Feedback / Risk Areas
- Rude phone support and poor customer service reported as a main customer complaint.
- Delayed lab results and lack of diagnosis after ER visit affecting trust in ER service.
- High price level noted by consumers.
Positive Feedback
No positive feedback appears in the available Carroll Hospital review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Carroll Hospital has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied, citing poor customer service, long delays for lab results, and a high price level.
Key Takeaways for Future Customers
- Check Carroll Hospital reviews and consider alternatives if strong customer service is important.
- Expect potential delays in follow-up communication and be prepared to contact medical records.
- Be aware reviewers note concerns about diversity of products or services and ER service.
Negative Feedback / Risk Areas
- Rude phone support and poor customer service reported as a main customer complaint.
- Delayed lab results and lack of diagnosis after ER visit affecting trust in ER service.
- High price level noted by consumers.
Positive Feedback
No positive feedback appears in the available Carroll Hospital review.
Westminster, Maryland
Worst ER Service !!!
- November 13 visit for bruising; blood drawn, penicillin prescribed, no diagnosis; promised blood work not returned by December 2, staff were rude.
The Absolute Worst Place !!!
Had a visit on November 13 due to some serious bruising that I couldn't explain. Had some blood drawn, given a prescription of penicillin and was sent on my way without a diagnosis.
I was told the blood work will only be a couple of days but it's now December 2nd. I decided to contact the ER and a not so professional woman answered the call. I tried to tell her the reason for my call only to be cut off with "Hold on". Now 1 hour later I decided to hang up and call back only to have her yelling at me at the top of her voice saying that I am know longer in their system after November 13th and should contact medical records!!
She was speaking so rudely and in a rushed way as if I was interrupting her. I again attempted to get my question answered and she started yelling "Ma'am you heard what I said, call medical records!" I couldn't believe the experience; I should've as the other reviews aren't so good. I've always gone to Lifebridge Health for any and everything and truly regret visiting this hospital. I can't get any answers about my visit but I promise you Cigna has them all as they are holding the cash !!
To the (not so professional) woman answering ER calls today, Sunday, December 2, 2018 I @ 7:00pm I pray our replacement is only one background check away. You don't deserve the right to call yourself a customer service representative of any kind...
Especially working in an ER whereas you may come in contact with people with sensitive issues.. I'll never return to this hospital and I'll surely beg Lifebridge Health to excuse my disloyalty as I have strayed only to come crawling back !!
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