DO NOT USE CARROLL HOME SERVICES!!! My husband and I purchased our house a year ago and decided to have Carroll - whom the previous homeowners used - come to our house and fill our oil tank. A couple months later we received a bill for over $1000 for a monthly service plan that we never authorized, signed up for or used. After several, painful conversations with the most incompetent staff ever, the bill was rightfully wiped clean. This past fall we arrived home to a bill hanging on our door for an oil delivery that we never asked for, signed for or authorized. Again, after weeks of painful phone calls and them informing us they would not remove the oil from our tank, we agreed on a price (because they tried to charge us almost a dollar more than the competition was charging on that date). Guess what? It took another month just to receive the corrected bill because after having many conversations with them they informed us our account number was incorrect. INCOMPETENCE AT AN ASTOUNDING LEVEL WITH THIS COMPANY. After we paid the bill, we told them our business with Carroll was through. Last night, we saw a Carroll fuel truck pull up to the front of our house so we watched to see where they were going and wouldn't you know it...THEY TRIED TO DELIVER TO US AGAIN!!!! Luckily, we were able to stop the delivery before it began. I can't show up to your house unauthorized, perform a service you didn't ask for, and then demand payment so why does Carroll think they can get away with this type of extortion? AVOID AT ALL COSTS!!!