Don't trust Carrier Transicold
Last week I sent my delivery van to Carrier Transicold at City of Industry because the van's refrigeration system stopped cooling. Two days later I picked up the van and found out the charges for this repairing was almost double as the previous one, which was the exact same repairing "” inspecting, tightening, and refilling the refrigerant I had 13 months ago. Next day I went back and the service manager told me the Freon they charged into my van was R-12 and this type of refrigerant had become very rare and expensive. They did not give the estimate and failed to advise me that I would have a second option, which is to change a new TXV (a special valve) and use the other economic type refrigerant R-134 instead, even though their mechanic had found out my current TXV was icing and possibly a bad one. After spending more than seven hundred dollars, my van's refrigeration still can't cool to temperatures below 45.
Los Angeles, California
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