Carpetright
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Carpetright Overview
Carpetright has 1.6 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Price and product selection.
Cons: Customer service, Poor customer service and a con.Recent recommendations regarding this business are as follows: "Very poor customer service", "Very disappointed", "Pls Very disappointed, they don’t know where to contact and told us system data was wrong. They are not be able to get in touch with the supplier. Every week they call me to say order will be delayed for another week. We don’t know when can we get the order delivered", "Very disappointed", "Will not be using this company again and will definitely not be recommending them to any friends or family!".
Carpetright has 1.6 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Price and product selection.
Cons: Customer service, Poor customer service and a con.Recent recommendations regarding this business are as follows: "Very poor customer service", "Very disappointed", "Pls Very disappointed, they don’t know where to contact and told us system data was wrong. They are not be able to get in touch with the supplier. Every week they call me to say order will be delayed for another week. We don’t know when can we get the order delivered", "Very disappointed", "Will not be using this company again and will definitely not be recommending them to any friends or family!".
Most users want Carpetright to offer a solution to their issues.
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dereham, England
Carpet shading
Fobbed off again according to carpetright and there supplier this carpet shades so this is what you call shading so in other words we have your money tough
- Poor customer service and a con
Preferred solution: Full refund
User's recommendation: Very poor customer service
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Delayed over 3 weeks still no sign
Preferred solution: Full refund
User's recommendation: Very disappointed
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dublin, Leinster
My order
Preferred solution: Let the company propose a solution
User's recommendation: Very disappointed
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Dublin, Leinster
My order
Preferred solution: Let the company propose a solution
User's recommendation: Pls Very disappointed, they don’t know where to contact and told us system data was wrong. They are not be able to get in touch with the supplier. Every week they call me to say order will be delayed for another week. We don’t know when can we get the order delivered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milton Keynes, England
Wouldn't buy from them
Preferred solution: An apology and resolution.
User's recommendation: Do not buy from carpetright. You're given a price but you have to remember you need to pay the fitter separately from the figure they gave you.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Maida Vale, England
Booked a day's holiday to have my carpet fitted and the fitter didn't turn up even after calling the store to make sure they were definitely coming that day!!!!
Preferred solution: Price reduction
User's recommendation: Will not be using this company again and will definitely not be recommending them to any friends or family!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Norwich, England
Carpetright is outdated
- Price and product selection
- Customer service
Preferred solution: Let the company propose a solution
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