Cpt.. king MN. horrible install

My mother had crpt..k...ing install a vinyl floor several years ago. She was quite proud to replace the floor in her 1978 kitchen. The intall was horrific. the sub floor was nto as thick as the original so the base boards that the sub ruined did not match up. the floor has soft spots. the subfloor was stapled. the staples popped through the vinyl after a few years. my mom was out 3000. and left disgusted yet again by a contractor& cpt king. i hope they go bankrupt as well as Gino the contact at carpt k..g.
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#448569

I would not touch the company again. I used to work for them but found that inspite of their claims to hold customer satisfaction as their most important asset, they are just into getting your money.

William Bailey, president of Carpet King is an ex Banker and an accountant, that should say it all. AVOID THEM!

They do have some very nice and genuine people working for them in showrooms though, who are pressured into getting your money by senior management. The management are simply useless and could not give a *** about anything but getting your wallet open.

That is the truth. That is the training and company ethos.

ID
#163723 Review #163723 is a subjective opinion of poster.
Location
Saint Paul, Minnesota

About

Summary

As it is understood from the corporate name, Carpet King is engaged in the distribution of carpets. The distinctive feature of this company is that it can bring samples of the offered goods right to the customer's home in order to assist with the choosing process. Carpet King is characterized by the absence of interest financing, lifetime warranty on the offered items and next day installation of selected products (moreover, the installation foresees satisfaction assurance). In addition to this, the company practices low warehouse pricing and has been operating on the area of twin-Cities for more than 60 years. Talking about the local stores, here should be remarked that they are open for clients all week long during the stated business hours and provide consultations executed by the corporate specialists.

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