CarPartsSolutions
CarPartsSolutions Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CarPartsSolutions has a 1.0 star rating from 2 reviews with overwhelmingly negative sentiment; rating distribution is 100% unfavorable and recent comments say "DO NOT SHOP HERE."
Positive Feedback
Customers note availability of parts and claimed tested inventory, but praise is limited and overshadowed by service issues in CarPartsSolutions reviews.
Negative Feedback / Risk Areas
- Repeatedly shipped wrong parts and poor fitment reported, a common CarPartsSolutions customer complaints theme.
- Refusal or delay of refunds despite a stated 30-day return policy and requests for return labels.
- Poor customer service communication with long silence from representatives and high price level concerns.
Key Takeaways for Future Customers
- Verify part numbers and document all correspondence before ordering.
- Expect potential disputes over refunds and insist on written confirmation of the return policy.
- Consider other sellers for critical purchases given reported service and quality issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CarPartsSolutions has a 1.0 star rating from 2 reviews with overwhelmingly negative sentiment; rating distribution is 100% unfavorable and recent comments say "DO NOT SHOP HERE."
Positive Feedback
Customers note availability of parts and claimed tested inventory, but praise is limited and overshadowed by service issues in CarPartsSolutions reviews.
Negative Feedback / Risk Areas
- Repeatedly shipped wrong parts and poor fitment reported, a common CarPartsSolutions customer complaints theme.
- Refusal or delay of refunds despite a stated 30-day return policy and requests for return labels.
- Poor customer service communication with long silence from representatives and high price level concerns.
Key Takeaways for Future Customers
- Verify part numbers and document all correspondence before ordering.
- Expect potential disputes over refunds and insist on written confirmation of the return policy.
- Consider other sellers for critical purchases given reported service and quality issues.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
TERRIBLE EXPERIENCE- NEED REFUND
- - Sept 10 order for $828.40; three wrong items sent after confirming part.
- - Refund denied; 30-day policy; paid return shipping; pursuing chargeback.
Terrible Experience. Avoid This Company.
I ordered a part on **September 10** for **$828.40**, but they sent me the wrong item not once, but three times.
I gave them the exact part number and even confirmed it multiple times, yet they kept shipping the wrong product. Their representative, Rodger Craig, told me I needed to 'confirm' the part, which is ridiculous since it's their inventory. I'm not a mechanic, so I trusted them to send the right part based on the part number I provided.
To make it worse, they're now refusing a refund, even though their invoice clearly states a 30-day return policy. I also had to pay for return shipping on their mistake, and I'm now only offered a check for a refund after paying via Zelle, which doesn't feel reliable.
I'll be going to the police and filing a chargeback with my bank due to this company's complete lack of responsibility.
David Brown, who sold me the part, has gone silent.
It took almost **two months** of dealing with their errors and poor customer service. Avoid this place at all costs - they're scammers.
- Terrible communication
- Scammer
- Wrong product
Preferred solution: Full refund
User's recommendation: DO NOT SHOP HERE
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI paid $1,048 for parts...they either didn't fit or didn't work. NO REFUND
- - Gas odor on a Thunderbird; fuel-tank and filler-neck replacement advised.
- - Pumps failed and filler neck was too long; no follow-up after 2024.
Yes...I've contacted the company...a number of times back in August...without a single response. I think they're waiting for me to fold up my tent & leave.
That's when I wrote how TERRIBLE my experience was.Has Pissed Consumer contacted the company?BTW...you have a headline with over $2500 in damages, when in fact it was$1048. I'm asking for a $300 refund and NOW I WANT an APOLOGY.The status of my issue is no better or worse.
recommended replacing the FUEL TANK & PUMPS plus the FUEL FILLER NECK.
Ford no longer supports the 2002 to 2005 Thunderbirds.
I got to "Car Parts Solutions", purely by ACCIDENT.
I dialed, Desert Valley Auto Parts in AZ.
There was LOTS of Buzzing & Clicking. When the phone connected, I was greeted with
"Car Parts", nothiing more.
I asked if this was the "BIG YARD" in AZ..."Yes it is", replied SAM. I told him what I
needed...he replied with "hold please". "Good News...we have it...$648".
It was high but it
included the pumps. "By The Way Sam added. ALL OUR PARTS ARE TESTED & you
have 30 days for REFUND/REPLACEMENT".
The FUEL FILLER NECK came in at $399. My grand total was $1,048.
My mechanic installs the tank and then tells me, "THE PUMPS DON'T WORK" and the
FUEL FILLER NECK is 4 inches too long.
Later, I call Car Parts Solutions...HANNAH answers,
she says..."let me get JAMES". A few words were exchanged...than says, "let me get you
a RETURN LABEL."
That was back in June '24. It is now Sept of '24 it. I NEVER HEARD from them AGAIN.
I figure they owe me a $300 REFUND.
$100 for each pump ($200) & $100 for
FILLER NECK.
Whether they REFUND or NOT, this REVIEW will be POSTED. I will REMOVE it IF we come
to a resolution.
There are plenty of other places to buy your CLASSIC CAR PARTS but DO NOT, UNDER ANY CIRCUMSTANCES BUY YOUR PARTS at "CAR PARTS SOLUTIONS--SAN DIEGO.
YOU'VE BEEN WARNED.
User's recommendation: Car Parts Solutions in San Diego are very BAD PEOPLE to do business with. Stay away. You've Been Warned.
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