CarPartSolutions San Diego
CarPartSolutions San Diego Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CarPartSolutions San Diego has a 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and report poor customer service, high price level, and unmet return promises.
Positive Feedback
The initial sales contact was responsive and parts were shipped, and the company advertises tested parts and a 30 day refund or replacement policy.
Negative Feedback / Risk Areas
- CarPartSolutions San Diego reviews show complaints about unresponsive post-sale support and unresolved returns.
- Customers report issues with refunds and refunds processing and defective or incorrect auto parts.
Key Takeaways for Future Customers
- Expect high prices and verify fitment before purchase to avoid costly returns.
- Document communications and plan for potential delays when seeking refunds or exchanges due to customer service risks.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CarPartSolutions San Diego has a 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and report poor customer service, high price level, and unmet return promises.
Positive Feedback
The initial sales contact was responsive and parts were shipped, and the company advertises tested parts and a 30 day refund or replacement policy.
Negative Feedback / Risk Areas
- CarPartSolutions San Diego reviews show complaints about unresponsive post-sale support and unresolved returns.
- Customers report issues with refunds and refunds processing and defective or incorrect auto parts.
Key Takeaways for Future Customers
- Expect high prices and verify fitment before purchase to avoid costly returns.
- Document communications and plan for potential delays when seeking refunds or exchanges due to customer service risks.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer
YOU PAID YOUR MONEY. YOU GOT YOU'RE PARTS. NOW GET LOST.
- - Purchased a fuel pump set and a fuel filler neck for a 2003 Thunderbird.
- - No refunds or responses after issues; return labels sent but ignored.
This Is Not The Review I Was Expecting To Write.
My 2003 Thunderbird with 98,000 miles had a serious gasoline odor leak. My local Ford Dealer recommended changing the FUEL TANK & PUMPS plus the FUEL FILLER NECK, which goes from tank to fuel filler door
Ford NO longer supplies parts for the
2002-**** T-Birds.
I got to "Car Part Solutions", purely by ACCIDENT. I originally phoned, Desert Valley Auto Parts in AZ...they have 3 yards and the largest selection of used & salvaged auto parts in the US. So I dialed their number...there was LOTS of Buzzing & Clicking BEFORE the call connected...when it did, I was greeted with, "Car Parts", nothing more.
I asked if this was the BIG Yard in AZ. "Yes it is", replied Sam.
So I told him what I needed. He asked me to hold...when Sam returned, he said "we have it, $648".
A little high but the PUMPS made the price just a bit better. "By the way he says, the NAME of MY STORE is "CAR PARTS SOLUTIONS"...that's when Sam added: "all our parts are TESTED BEFORE WE SEND THEM OUT & you have 30 days for REFUND or REPLACEMENT. The Fuel FILLER NECK came in at $399.
My Grand Total was $1,048.
The REFUND/REPLACEMENT & TESTING caused me to pull the trigger on deal. When my mechanic showed up...he installs the tank, then tells me, "the PUMPS DON'T WORK" and as if that wasn't bad enough...the FUEL FILLER NECK was 4 inches TOO LONG. The pump issue was solved by using my old pumps. Later
that day, I phone "Car Parts Solutions" to inform them.
Hannah answers, I tell her the issues, she says...let me get James.
James gets on and begins to "DANCE" as if he never heard of me. Dude, I just spent over a grand with you guys. Finally, he says, "let me get you a RETURN LABEL".
That'll work. A week goes by...2 weeks, on the 3rd week I begin calling, texting & emailing.
To this day, NOT A SINGLE RESPONSE. You paid your money, got your parts, NOW GET LOST...I'm thinking, holy ship...what a TERRIBLE PLACE to do business.
I don't know how else to describe it. On the front end, they were so nice & helpful...on the rear end they treated me like SHIP. It's going to take $300 to resolve this issue.
PUMPS that DID NOT WORK ($200) and a FUEL FILLER NECK that was TOO LONG...I sold it for ($100 LESS than I paid), that's why I'm asking for $100 return.
Whether they REFUND or NOT, this REVIEW will be POSTED. I will REMOVE it IF we come to a resolution. Once I post this review here...I intend to post it on the INTERNATIONAL THUNDERBIRD OWNERS CLUB...as well as all other state, city & local T-BIRD OWNERS CLUBS across AMERICA.
NO TESTING. NO REFUNDS.
NO EXCHANGES.
NO REPLACEMENTS and
NO RESPONSE to my efforts to contact them.
There are plenty of other places to buy your CLASSIC CAR PARTS. DO NOT, UNDER ANY CIRCUMSTANCES BUY YOUR PARTS AT "CAR PARTS SOLUTIONS of SAN DIEGO."
YOU'VE BEEN WARNED.
User's recommendation: DO NOT UNDER ANY CIRCUMSTANCES DO BUSINESS WITH CAR PARTS SOLUTIONS SAN DIEGO
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