CaroMont Health
CaroMont Health Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CaroMont Health reviews reflect negative sentiment with recent recommendations stating "I would never recommend" and consumers noting low reliability and a high price level.
Positive Feedback
There are no recent positive recommendations noted; price and reliability concerns dominate consumer comments.
Negative Feedback / Risk Areas
- Repeated billing disputes and failure to apply proven payments, a common CaroMont Health customer complaints theme.
- Poor administrative communication and unresolved issues after promises to review.
- Perceived high cost relative to perceived service value.
Key Takeaways for Future Customers
- Keep payment proofs and bank records when dealing with billing or refunds.
- Expect potential administrative delays and raise issues promptly with customer service.
- Review recent reviews before committing due to reliability and price concerns.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CaroMont Health reviews reflect negative sentiment with recent recommendations stating "I would never recommend" and consumers noting low reliability and a high price level.
Positive Feedback
There are no recent positive recommendations noted; price and reliability concerns dominate consumer comments.
Negative Feedback / Risk Areas
- Repeated billing disputes and failure to apply proven payments, a common CaroMont Health customer complaints theme.
- Poor administrative communication and unresolved issues after promises to review.
- Perceived high cost relative to perceived service value.
Key Takeaways for Future Customers
- Keep payment proofs and bank records when dealing with billing or refunds.
- Expect potential administrative delays and raise issues promptly with customer service.
- Review recent reviews before committing due to reliability and price concerns.
Turn one complaint into a collective action
Morristown, Tennessee
Worst Administration Ever
- Billed Sept 2022 for deductible; paid promptly; check cleared by Oct 2022.
- Nov 1 bill claims payment not received; proof provided; BBB complaint filed.
I was billed mid Sept 2022 for balance of my deductible. I paid promptly.
On my bank statement the check had cleared by Oct 12022.
Nov 1st I was billed again and CaroMont claimed they never received payment. I sent proof of copy of check and deposit info.
CaroMont said they would review and get back to me which they did not. Why review when I have proven payment???
I then filed complaint with BBB.
The excuse was given to BBB that they didn't know where to apply money because I did not furnish info.
I furnished my full name, birthdate, address and phone number. What more would they need??
I paid exact amount I was billed for.
How many people would they have with identical info that owed the same amount as I did???
What a lame excuse!!!
This is not the first issue I have had with the administrative dept of CaroMont.
They first of all need to teach communication skills so the employees know how to speak with diplomacy to those who pay their salary. Hiring folks with a brain would help also!!!
User's recommendation: I would never recommend.
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