Jessica A Ymq

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Verified Reviewer

Hair loss

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Carols Daughter - Hair loss
I have using this product and have major hair loss. Im very careful with my hair growth Im so disappointed
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Loss:
$100
Cons:
  • Hair loss

Preferred solution: Full refund

Amanda S Fox

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Verified Reviewer
| map-marker Kingsport, Tennessee

It made me swell up to the point of I could not open my eyes for 3 days

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Carols Daughter - It made me swell up to the point of I could not open my eyes for 3 days
Carols Daughter - It made me swell up to the point of I could not open my eyes for 3 days - Image 2
Updated by user Feb 11, 2024

I haven't heard anything back from this company as of today. 02/21/2023

Updated by user Feb 04, 2024

I had to cut my hair off above the shoulder & it was long very past my lower back right at the top of my waist line & totally traumatized by the experience this all happened 2 weeks ago & I still can't bring myself to use shampoo I will use body wash or dish soap...

Original review Feb 04, 2024
I used this shampoo & next thing I know I find stuff swimming in the bottle & I wake up the morning after use with my eyes swollen shut for 3 days it was so bad that I couldn't breath through my nose & my son had my head & face packed with ice & ice packs & all this happened during a snow storm with temperatures in the single digits & roads in very bad conditions I thought I was going to die to be honest on the 2nd day of the swelling very traumatized by all this I still can not bring myself to use shampoo on my hair I literally start shaking & crying check the shampoo for anything moving but still I can not bring myself to use any shampoo at this point I hope to get better as time passes...unfortunately I do not have my receipt for this was purchased around 4 months ago but I would never lie about something like this under any circumstances no sure wouldn't. During the 3 days of the swelling I had nothing but time couldn't hear very good due to swelling & couldn't open my eyes no matter how hard I tried I was scared to death & didn't know if I was going to live through it or not so absolutely I would never lie about it.
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Loss:
$10
Cons:
  • I nearly lost my life due to this product

Preferred solution: I am not sure what I would like to get I mean I nearly lost my life.

User's recommendation: Stay away from this stuff

Lisa R Kan

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Verified Reviewer
| map-marker West Palm Beach, Florida

THIS PRODUCT CAUSES HAIR LOSS

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Carols Daughter - THIS PRODUCT CAUSES HAIR LOSS
I started using Carols Daughter in November 2023 to help care for my curls. My hair has fallen out in CLUMPS and 2 months later my scalp is BALDING. It has thinned my hair to its core and my once full head of beautiful voluminous curls is now GONE. STAY AWAY FROM CAROLS DAUGHTER!!! I have no idea how this product is still on the shelves!
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Loss:
$50
Cons:
  • Hair loss
  • Thinning

Preferred solution: Full refund

User's recommendation: STAY AWAY FROM CAROLS DAUGHTER

Faith A Hnw
map-marker New York, New York

I purchased the Black Vanilla shampoo and conditioner made my hair MORE dry and actually staticky.

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I bought the Black Vanilla Luscious Moisture shampoo and conditioner that says it is for: dry, dull, brittle hair. Yeah. Nah. I paid almost $10 each and after 3 uses, I dont want it. I want my money back. I dont have my receipt, but I did use Mperks, so that would show it.
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Loss:
$20
Pros:
  • Smell is ok
Cons:
  • Dries out hair even worse than it was

Preferred solution: Full refund

User's recommendation: Don’t buy it.

1 comment
Lamontae Pmf

Should have kept the receipt or given it to a parent.

Bertha D Dcm

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Verified Reviewer

Terrible experience

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Made huge mistake of accepting a sample of Born To Repair shampoo/ conditioner. Horrendous odor. Shampoo smelled worse than a man's product. Licorice? Owl poo? Not sure, but actually drained my water heater in failed attempt to rinse it from my hair. Conditioner odor not quite as bad. I would not accept a free case of this product if they paid me. Pew, gross, ick.
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Cons:
  • Stench

Preferred solution: I'd like to get as far away as possible from this odor lingering in my hair. That's all.

User's recommendation: If u value ur hair, do not purchase this product, nor accept free sample.

Anonymous
map-marker Saint Paul, Minnesota

Made my scalp sore and tender and hair brittle

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Carols Daughter - Made my scalp sore and tender and hair brittle
I started using the born to repair shampoo and conditioner line in the blue tube and I couldnt figure out why my scalp was hurting. I tried using oils to soothe and it still was sore. Then I switched back to my beekman 1802 goat milk shampoo and conditioner and my scalp recovered a few weeks later. I just threw the carols daughter stuff away Im disappointed in this brand because each bottle was $17 never again. Please dont use this stuff! Waste of money!
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User's recommendation: No way!

Anonymous
map-marker Pueblo, Colorado

For some reason the Carols Daughter oil makes my hair burn…

For some reason the Carols Daughter oil makes my hair burn, itch and sting. There has also been some hair loss. I do not recommend this product. It smells good, dont get me wrong, but is a little overbearing. Im convinced this product isnt as natural as it claims to be and does more harm than good. Im dissatisfied and my scalp hurts bad.
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User's recommendation: I do not recommend

Featured
Brandy M Xpi

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Verified Reviewer

Hair Falling out!!!!!

Carols Daughter - Hair Falling out!!!!!
I have been using this product and I am so devastated and scared. My sculpt became itchy and I noticed my hair falling out like crazy. This is not right and should be pulled off the market immediately.
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Loss:
$32
Cons:
  • Itchy scalp hair falls out and bald spot

Preferred solution: Full refund

1 comment
Guest

I have the same thing. I want to sue

Adna Urf

Made my hair a tangled mess

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Made my hair greasy and tangled, and I lost easily five times as much hair as I normally do in the shower. It took me nearly an hour to detangle my shoulder length hair, a task that normally only takes five minutes. Afterward, my scalp itched. Additionally, it faded my hair dye and left a weird white cast. So now my hair is greasy, tangled, and faded.
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Loss:
$9
Pros:
  • Smells nice
  • Relatively affordable
Cons:
  • Makes hair greasy
  • Ruins dyed hair
  • Tangles hair

Preferred solution: Full refund

User's recommendation: DON'T BUY IT

Alexa W Avx

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Verified Reviewer
| map-marker Halifax, Nova Scotia

In fact, DOES cause hair loss

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Super disappointed in their Black Vanilla product. I am a combination 2A/2B, while my daughter is a 2B. Both our hair was falling out. Feels great while washing, it was great for my dandruff, but the after effects were rather shocking and disappointing.
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User's recommendation: I don't recommend Carol's Daughter hair products

Michelle H Qjq

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Verified Reviewer

Hair loss and shedding

I recently started using carols daughter goddess shampoo and conditioner after a few days my hair started shedding really bad so i used it again thing it was just needing to be conditioned and shampooed more . But then larger amounts of hair came out .

I thought maybe it was something in the water but when i went to get my hair done my beautician noticed it also and asked what i was doing my hair was so short she couldn't braid it in certain areas i am going to get a pixie cut to try and revive my hair had been growing it out for three years with no problem. Back to my old shampoo i should have left well enough alone. If interested i use Biotene H24 shampoo and contioner comes from the vitamin store it does really work .

My hair dresser told me to throw away that carols daughter stuff she had hear about this happening to other people . So in the trash goes my money

View full review
Loss:
$25
Pros:
  • No pros
Cons:
  • Hair loss

Preferred solution: Full refund

User's recommendation: DO NOT USE IF YOU WANT TO KEEP YOUR HAIR

Elija Lrw
map-marker Victorville, California

Supreme hair loss

My Mother recommended this brand to me. I started using it in my hair along with my boyfriends hair & soon after we both began to experience extreme hair loss along with pain in the scalp. This was almost 6 years ago & both of are scalps & hair are permanently damaged this present day.
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User's recommendation: Please to not buy

Tina T Amo

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Verified Reviewer

Carol's Daughter Hair Milk thinned my hair

Wow! Really wish I had read these reviews before I bought and used Carol's Daughter Hair Milk. Actually liked how it made my hair feel, so when I noticed that my hair was suddenly thinning, stopped using another brand's curl cream. But, after a month of using CDHM, I stopped for a few days and my stopped thinning out. If this product is causing hair loss, it should be removed from the market immediately!
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Loss:
$12
Pros:
  • Makes hair soft and less frizzy
Cons:
  • Sudden hair loss

Preferred solution: Full refund

Melody W Fjw

Causes Hair Loss!!!

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Since switching to carols daughter I've noticed my hair coming out in CLUMPS. I've always lost a bit of hair during shampooing and conditioning due to my curls and how tangley my hair can get, but never like I've noticed since using Carol's daughter. Do not recommend! Will be throwing my products away.
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Loss:
$16
Pros:
  • Smells decent
Cons:
  • Causes hair loss

Preferred solution: Full refund

User's recommendation: Definitely don't buy this brand!!

Shannon E Hed

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Verified Reviewer

Hair falling out in CLUMPS

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I received a free sample of Carol's daughter shampoo, conditioner and 60 second miracle treatment (what a joke). After rinsing all products my hair was just falling out in the shower and somewhat afterwards. I was terrified thinking I was just gonna keep pulling hair out, I think it will be okay though since I used it just once. But F THIS TERRIBLE PRODUCT, IT MADE MY HAIR FALL OUT LIKE I WAS GOING THROUGH CHEMO. Shame on this company.
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Preferred solution: Money

Resolved
catharine m Rpn

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Verified Reviewer
| map-marker Hamilton, Ontario

Resolved: Zero communication and zero respect for their customers

Updated by user Jun 15, 2023

Company resolved the issue.

Updated by user Jun 15, 2023

Carol's Daughter has given me a refund for the product I purchased and unusable for my hair.It took some time to get in contact with the right people, it was the run around, but again it has been resolved and thank you for asking.

Original review May 16, 2023
You have emailed me back with the poor excuse about overload on emails and customer demands. I have a demand, please get back to me with my concern. I am a paying customer too. You have so many complaints, I understand, but you still need to deal with me. Please someone get back to me and lets do this the right way Lisa Price. You take the money, but when a customer has a problem, well do you ever turn your head the other way. I am not going to stop until you deal with me, so please contact me Thank you, Catharine
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User's recommendation: do not buy anything from Carol's Daughter & L'Oreal

About

Summary

Carol's Daughter is an American cosmetics company. The company specializes in developing, design, manufacturing and distribution of different skin care products: facial products, hair care products: conditioners, shampoos, hair milk, color cosmetics; and acne treating products. Carol's Daughter provides products for men, women, and kids. The company offers a number of benefits, discounts and rebates. The company prefers the direct way of marketing its cosmetics to set the lower prices avoiding distributors and sells its products through the website.

Carol's Daughter is one of the most popular online cosmetics retailers. The company ships some items absolutely free of charge.

Carols Daughter reviews and complaints

Carols Daughter is ranked 478 out of 1751 in Cosmetics and Personal Care category

Area Served

USA

Payment Methods

VISA

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