Trina D Uck

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Carolinas Exteriors - Mill Spring

Carolinas Exteriors - Mill Spring
Beware of Companies they advertise such as Carolinas Exteriors in Mill Spring, NC. I needed a new roof on a rental property I have. Being a single mother I did not know of who to go to so found a bidding site where professionals bid against each other fir the job. I landed with Carolinas Exteriors based out of Mill Spring, NC who bidder a total of $3500 cash ($500 less than the other 2 companies). In his quote he was to remove the old shingles and replace with new ones, also changing out all the boots to the exhaust outlets. 2 weeks late starting the job ...he comes out with one other helper and removed the shingles right down to the bare wooden roof panels. He then put the tar paper and left for two days. The tar paper half blew off and exposed my roof to non stop rain ( the week prior to Christmas). I had water damage inside the structure and the master bathroom flooded. After calling him ...he came back out too complete the job. The tenants said that he arrived with a trailer full of loose non packaged shingles ( left over material from his previous jobs) and started putting them on the roof. After the job was done I went up on the roof to find at least 3 different shades /colors of shingle with different brands. The roof looks absolutely terrible and is mis matched and patched. He also never replaced any of the boots ( as stated) on the roof. The business owner came up with excuse after excuse why it is like that, trying to pull the wool over my eyes. I am a single female who feels I was taken advantage of. After numerous text messages trying to resolve the issue, he said it is what it is and would not refund or compensate me for anything. I have all his texts and his bid of $3500 CASH. This man and company rates theirselves as professional. Thumbtack is the agency he bids with and the agency allows you to enter references about them. After research I know of 3 customers who gave him 1 star and a bad review -these were deleted from his profile so all customers see is 5 star reviews on this guy. I would love to be compensated my $3500 , but most of all -I want to get word out there of his work so he does not do this to more people! Putting used and left over mis matched shingles on someone’s roof is unacceptable. He took my money and ran... Please help expose this company. Carolinas Exteriors Phone: (828) 767-**** Web:
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Reason of review:
A roof assembled with left over different color shingles

Preferred solution: Price reduction

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