New Reviewer

Poor service

Purchased car May 8th. I have called at least a dozen times. All I hear is wete wirking on it. Plates have now expired and do mot know know to continue. Requesting informatipn from motor vehicle as well.
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ID
#1285261 Review #1285261 is a subjective opinion of poster.
Location
Charlotte, North Carolina
Service
Carolina Volkswagen Customer Care
Reason of review
Poor customer service

Dealership complain Charlotte NC

I own a 2013 Touareg. 60,000 miles. Water pump broke, took the car at Carolina Volkswagen on south boulevard in Charlotte, NC. They fixed it at a cost of $1100. A friend told me water pump should be on warranty until 100k miles I called VW headquarters and they confirmed that the pump is under warranty!!! Called back the dealership and complained, got my money back but still!!! D
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ID
#1181636 Review #1181636 is a subjective opinion of poster.
Service
Carolina Volkswagen Car Repair
Reason of review
Warranty issue

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