Carolina Volkswagen
Carolina Volkswagen Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment in Carolina Volkswagen reviews; reviewers value the website, note a medium price level, and report issues with customer service and discounts.
Positive Feedback
Reviewers appreciate the dealership website and find pricing to be medium; at least one customer received a refund after disputing a repair charge.
Negative Feedback / Risk Areas
- Carolina Volkswagen customer complaints focus on slow responses and poor customer service.
- Billing and warranty disputes reported, including unexpected repair costs and registration delays.
Key Takeaways for Future Customers
- Confirm warranty coverage and get approvals in writing before paying for repairs.
- Document interactions with customer service and follow up on registration or plate issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment in Carolina Volkswagen reviews; reviewers value the website, note a medium price level, and report issues with customer service and discounts.
Positive Feedback
Reviewers appreciate the dealership website and find pricing to be medium; at least one customer received a refund after disputing a repair charge.
Negative Feedback / Risk Areas
- Carolina Volkswagen customer complaints focus on slow responses and poor customer service.
- Billing and warranty disputes reported, including unexpected repair costs and registration delays.
Key Takeaways for Future Customers
- Confirm warranty coverage and get approvals in writing before paying for repairs.
- Document interactions with customer service and follow up on registration or plate issues.
Charlotte, North Carolina
Poor service
- - Car bought May 8.
- - I have called at least a dozen times and all I hear is we're working on it.
- - Plates have expired and I do not know how to proceed.
Purchased car May 8th. I have called at least a dozen times.
All I hear is wete wirking on it.
Plates have now expired and do mot know know to continue. Requesting informatipn from motor vehicle as well.
Dealership complain Charlotte NC
- - 2013 Touareg with 60,000 miles: water pump fixed for $1,100; VW HQ says it's under warranty and the dealer refunded.
I own a 2013 Touareg. 60,000 miles.
Water pump broke, took the car at Carolina Volkswagen on south boulevard in Charlotte, NC. They fixed it at a cost of $1100. A friend told me water pump should be on warranty until 100k miles I called VW headquarters and they confirmed that the pump is under warranty!!!
Called back the dealership and complained, got my money back but still!!! D
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