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Carolina Grill

Carolina Grill

www.carolinagrillonline.com
What is your customer experience with Carolina Grill?

Carolina Grill Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Carolina Grill has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied with service and price level.

Positive Feedback

There are no positive customer comments in the recent reviews; feedback focuses on service issues and high prices.

Negative Feedback / Risk Areas

  • Repeated reports of rude management and refused service at events highlight Carolina Grill customer complaints about managerial skills.
  • Poor customer service combined with a high price level makes the experience feel not worth the cost.

Key Takeaways for Future Customers

  • Check Carolina Grill reviews before booking group events and be cautious about service expectations.
  • Consider alternative restaurants if customer service and managerial conduct are priorities.
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Tanesha J Aqm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rude/ Disrespectful manager

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AI Highlights
  • - 10/7 retirement dinner at Carolina Grill; Katlin was rude and asked us to leave.
  • - Katlin is unfit to manage or work with the public.
Original review updated Oct 12, 2023

On 10/7 a group of coworkers visited Carolina grill for a retirement dinner. The owners daughter Katlin was so rude and disrespectful!

She got an attitude and demanded we live her daddys restaurant. Katlin is clearly unfit to be a manager or work with the public. This lady needs serious anger management . The way she talked to our group was unacceptable- we had adults that were 60 years and older.

Katlin needs to be dealt with everybody wouldn't deal with this behavior the same way our group handled it. DO NOT EAT AT CAROLINA GRILL

Cons:
  • All people not treated fairly

Preferred solution: Awareness

User's recommendation: PLEASE BEWARE OF KATLIN/ KAREN @ Carolina Grill

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Shabra O

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Treated poorly in the restaurant

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AI Highlights
  • - A group reserved a private room for a retirement dinner.
  • - The manager spoke rudely and told them to leave, claiming it was her father's restaurant.

A group of workers got together to have a retirement dinner for a coworker. We had a room set aside and we went in to just prep a little while doing so the waitress asked were we ready to order and we told her to give us a few minutes just Incase a few more people showed up and we would begin ordering.

When she left out the manager came in with a very rude tone saying that we need to get rolling they have other parties besides ours. We immediately asked her why was she speaking so rudely and taking that type of tone because the waitress has already spoken with us. She said yall can get out if you dont like me you cant be here because this is my daddys restaurant.

We were made to leave and service was refused. There were many present to verify that we did not wrong and the manager was out of line and not suitable to deal with the public.

Cons:
  • Poor customer service

Preferred solution: I’m not looking to receive anything because all was lost is my time. I just want to share my experience to warn others of the rude treatment received.

User's recommendation: Do not eat at Carolina grill due to poor managerial skills!

View full review

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