Carnival Corporation
Carnival Corporation Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Carnival Corporation has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Agent
Carnival in the worst ever. They take your money and keep it if you have to cancel your cruise.
I will never ever do carnival again. They r the worst. The ships are having more and more problems and *** their customers.
Booo carnival. Go royal catribean.
Brooklyn, New York
Had a very bad customer service experience
My family came out positive with covid and couldn't get on the cruise, so I wanted to change it for a future trip. They gave me a hard time to the point I will last 4 hours on the phone on Tuesday Wednesday Friday and today Monday trying to resolve the problem.
They didn't want to give me a full refund, so the option was to get a upgrade room and me having to pay more.
I lost my onboard credit. I don't call this me canceling, this is the cruise line not letting me get on because I have covid.
Preferred solution: Price reduction
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I hate vacation. Especially cruises.