CarmelLimo
CarmelLimo Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
CarmelLimo has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent CarmelLimo reviews warn not to book due to unreliable transportation and unresolved refunds.
Key Takeaways for Future Customers
- Expect high prices and limited service availability when booking transportation.
- Confirm pickup and follow up promptly; allow extra time for delays and potential no-shows.
- Document charges and communications in case you need to dispute billing or seek refunds.
Negative Feedback / Risk Areas
- Frequent no-shows and canceled rides leading to missed trips.
- Poor customer service with slow or no responses to emails and refund requests, reflecting common CarmelLimo customer complaints.
- Unreturned payments after promised refunds and lack of transparency on billing.
Positive Feedback
No positive comments were provided in the available review; the sole reviewer reported a missed JFK pickup and no refund.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
CarmelLimo has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent CarmelLimo reviews warn not to book due to unreliable transportation and unresolved refunds.
Key Takeaways for Future Customers
- Expect high prices and limited service availability when booking transportation.
- Confirm pickup and follow up promptly; allow extra time for delays and potential no-shows.
- Document charges and communications in case you need to dispute billing or seek refunds.
Negative Feedback / Risk Areas
- Frequent no-shows and canceled rides leading to missed trips.
- Poor customer service with slow or no responses to emails and refund requests, reflecting common CarmelLimo customer complaints.
- Unreturned payments after promised refunds and lack of transparency on billing.
Positive Feedback
No positive comments were provided in the available review; the sole reviewer reported a missed JFK pickup and no refund.
Turn one complaint into a collective action
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
I booket and paid for a trip from JFK to Manhattan. They never came to transport us, and I never got a refund.
- - Promised 10-15 minute pickup; no car arrived.
- - Wait times grew to 30-40 minutes, then an hour.
- - No driver in the area; offered a 5-day refund.
I was to call Carmel Car & Limousine Service after I had picked up my luggage at JFK, and so I did. I was told that a car would come to transport me and my family within 10-15 minutes.
No car showed up. I called again after 23 minutes, then I was told that we unfortunately had to wait for 30-40 minutes. We waited. 40 minutes later I called a third time, we had now been waiting for more than one hour, and the time was close to midnight.
Then I was told that unfortunately there was no driver or car in the area, but they could cancel my order and I would get my money back within 5 days. This is now three weeks ago, and my money has not returned, and I never got a response to my email.
Preferred solution: Full refund
User's recommendation: Do not book transportation from this company, you’ll never know if they will transport you or not…
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