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Carmel Motors

Carmel Motors

www.carmel-motors.com
What is your customer experience with Carmel Motors?

Carmel Motors Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Carmel Motors has 1.5 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Avoid this place like the plague! Deceptive, dishonest, Liars.", "Run!", "Keep away!", "Avoid or get the car inspected before buying".

  • Review authors value the most Website. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

View full overview ›
Paul B Ibf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Indianapolis, Indiana

Deceptive practices, DON'T keep their word

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MAYBE they treat high dollar customers better, but if you're buying a $6500 Jeep, FORGET IT.

We went to this dealership because of reputation. They threw that reputation out the window.

They had a Jeep that girlfriend liked at a price we could afford. I drove it and it WAS smooth for that old of a vehicle and appearance was good. HOWEVER, they wouldn't let me take it to my mechanic for a check-up but gave me a list of mechanics near them. Even so, significant oil leak problems were found.

The salesman promised to fix those even though it was an "As Is" purchase. We made the mistake of trusting him.

On the drive home the Check Engine light came on as well. I have called many times and even driven out to the dealership to try and schedule repairs. Always some excuse.

"My Service Manager is not here but I promise he'll call you tomorrow." No return calls. No repairs.

Finally took to my own mechanic and he said that, not only were there oil leaks, but that an O2 sensor had been replaced and he felt that this was done to mask the fact that the catalytic converter was bad.

VERY deceptive business practice there. Don't keep their word and generally stick it to the little guy who can't afford one of their high dollar resales.

Avoid them like the plague.

View full review
Loss:
$1700
Cons:
  • Lie about response then dont respond to visits
  • Deceptive practices dishonest poor customer service
  • Dont keep their word dont respond to phone calls

Preferred solution: Price reduction

User's recommendation: Avoid this place like the plague! Deceptive, dishonest, Liars.

Anonymous
map-marker Naperville, Illinois

Horrible

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If the car isn't ready don't show it. Owen (young salesman) showed me a car that needed to be cleaned up, felt good telling me it needed a oil change (frfr)

Run!

I told him not to run my credit until I came back, he said ok & will text me.

No Tex & He Did It Anyway!! Who does that.

I bought a beautiful car, BUT NOT FROM HERE...there are a few people who say they were happy with Carmel Motors...but the majority not so happy!

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User's recommendation: Run!

John B Kcz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Palm Springs, California

Dishonest slime

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I sent a deposit on a car sight unseen, no paperwork, no contract, with the understanding if I didn't like the car it would be refunded. Surprise!

Car was trashed and no refund forthcoming. Tanner the manager is a professional at telling you what you want to hear.

All lies of course. Stay away!

View full review

User's recommendation: Keep away!

Debra H Uce
map-marker Indianapolis, Indiana

Traded my in great condition 2018 Nissan Rogue for BMW i3 2014

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It was an even trade as is. Nothing that was wrong was disclosed.

I took it to be looked at and it needed $4000 of work to be drivable in May 2022. My son drove it until 3 weeks ago because the air conditioner needs replaced because it didnt work ($3000 more dollars so it hasnt been fixed yet). Last week it went from 63 to 33 in the middle of a curve on 465. Now it needs a new battery $450 and new connections to charge the battery which will cost another $4111.

The manager said after the $4000 in May that I bought it as is so it wasnt his problem.

They then listed my Rogue for $5,500 more than they valued it and more than I paid for it. I suggest you go to a dealership instead of Carmel Motors if you dont want to pay a lot of money in the first 6 months.

View full review
Loss:
$8000
Cons:
  • You will pay a lot to fix after buying

Preferred solution: I won’t get anything but an apology and not having them do this for to others

User's recommendation: Avoid or get the car inspected before buying

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