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Carmel Belle

Carmel Belle

carmelbelle.com
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Carmel Belle Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Carmel Belle has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Go to Carmel bakery".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

Sara P Zxo

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Verified Reviewer

Eating here supports racism

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

**Warning** Racism is being supported by you when you eat at this restaurant. My wife, my son and I were having a beautiful morning.

Went to Carmel bakery and grabbed some food before my wife had to go to work. After walking her to work I decided to go to Carmel Belle. Worst mistake of my entire life.

What youre going to read will sound like fiction, but as a busy computer programmer I can assure you I wouldnt take valuable time concocting this event and sharing unless it was extraordinarily egregious.

My son and I walk in, find a booth in the back corner as it was the only available table. For those with children, you understand setting up a 1 year old, situating the stroller, making his food, and waiting for him to calm before you buy your food is a whole thing by yourself.

As Im calming him so I can purchase a root beer and an oatmeal cookie, I start nibbling on the breakfast burrito I got from Carmel bakery and I notice someone hovering over me and my son.

I look up and it was the owner angrily looking us and yelled I have a lot of customers you cant sit here and eat that food! I said ok I was going to buy something, but Ill buy it now he looked incredulously at us angrily turned his back on us and walked away.

I said politely were customers too, i come here all the time and I was setting up

He cuts me off ( and now he has an audience of people surrounding us and sitting down staring at us) he said I dont care Ive never seen you her before.

I repeat he said Ive never see you here before loudly so those watching could take in the unnecessary drama. What does that fact have to do with anything? And how does he know hes never seen me before with as many people that visit this establishment?

Im the only black person there and Ive seen this movie before so as I stood in line I said you know what just leave me alone, Im buying something right now

He speed walks over to my and my sons face about 10 inches away and angrily says what did you just say to me?!

I said get away from me sir Im trying to buy something and you youre chasing me around the restaurant, leave me alone! everyone is now staring at me like Im causing trouble, very embarrassing as my son watches and witnesses this type of behavior for the first time.

He then yells you know what!! Im not serving you, you guys can leave! Go!

Now hes grandstanding for the ever growing audience in order to embarrass us even more and save face.

I told him, Im a paying Customer and youre kicking me out because I told you to leave me alone? Sorry thats neither ethical nor moral and borderline harassment. Please leave me alone! At that point he came to his senses and walked away and went behind the counter and I finished my food.

My wife shows up and can feel the tension and says whats wrong baby.

Now for context my wife is beautiful,red headed Caucasian woman of Irish decent.

When I go to ask what the name of the restaurant is he first says you eat here all the time and you dont know the name of this restaurant!? Laughs and waves me away and trys to talk politely and intellectually to my wife to explain to her what happened.

We both looked at him and said we are married why would I take your word over his, dont talk to me. I asked him again what is the name of this restaurant he yells look it up! Google it!

And walks away. My wife was shocked and asked how is this angry man still in business?

Now Im a college educated, busy computer programmer

Who moved my family here to raise my son in a calm accepting city. I lived here in the 80s as a military brat on fort ord military base and remembered the acceptance and inclusion I felt and since we moved her it has been amazing until I met this owner who now has me second guessing this move.

So because Ive seen this movie before and did not want him trying to take action secretly because he seems like an instigator, my wife and I called the police and asked them to come down. They showed up within 8 minutes!

The Carmel police department deserves an award for the way they listened to us, responded quickly and made me feel heard after this horrific experience.

They said there wasnt much they could do because a business owner can choose not to serve anyone that they dont deem fit to serve. Which is true, but in my America I thought those days were over. I guess not.. But they did go and talk to him to get his Side of the story.

He told them he NEVER told me to leave.

And so as a business man his character is such that he will lie in order protect himself. He also told them he is MORE than welcome to come back and eat here. Notice the quick switch up.obviously he knows what he did was bullying others wise he would have just told the truth and let the chips lie where they may. And why would I be welcome back if I was causing trouble?

One couple saw how he treated me said I dont want to eat here.

Left their meal stood up smiled at us and promptly left. Several patrons apologized for his behavior, but I told them its not their responsibility to apologize for someone elses misguided behavior, but thanked them any way. Another patron ,an older couple, said I hate to say it but I wonder if he would have been as shrewd to us as he was to you in the exact same situation, then rubbed her finger on the back of her hand pointing to her skin. I said Ive never experienced this before in my life, but you may have a point there.

We will never eat there again.

The businesses in the area have embraced my family, our new church has lovingly embraced our family, and the residents have embraced my family.

Its too bad that in the midst of all this love hate still exists. Thank you for reading.

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Preferred solution: Apology

User's recommendation: Go to Carmel bakery

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