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Carly Connected Car

Carly Connected Car

www.mycarly.com
What is your customer experience with Carly Connected Car?

Carly Connected Car Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Carly Connected Car has 1.0 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: No pro, Works well id imagine if you actually had the package.
    Cons: Do not answer you at all, Lack of suppory, You cannot contact them for anything.

  • Recent recommendations regarding this business are as follows: "Do NOT buy from them", "Make sure you get the right product", "Don’t buy it unless you never want to change you care ever again.", "Run as fast as you can", "Check your credit card statement".

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Media from reviews

Carly Connected Car - Fault on goods
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subscription money car customer reader answer support obd reader card transaction
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Daniel F Zdp
map-marker Belfast, Belfast

No answer customer support

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Will never use again sent 7 emails no reply tryed calling cant understand them *** take took my money but to lazy to reply contact my solicitor papers etc

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User's recommendation: Do NOT buy from them

Philip R Qlq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fault on goods

Carly Connected Car - Fault on goods
Contains 1 confidential file for company representatives

I've bought a package from you which cost 122 pounds online on 16/10/24. You have sent me an OBD reader that's not compatible with your software, so the license is rendered useless. You need to send me the Carly universal OBD reader so I will be able to access the program.

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Loss:
$230

Preferred solution: Full refund

User's recommendation: Make sure you get the right product

Kieley Yia

Zero support

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Was on hold for minutes. The made a second connection, no answer Very disappointing. Lost me after this

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Loss:
$113
Cons:
  • Lack of suppory

Preferred solution: Full refund

Josh O Qrp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have bought a code reader and the VW codes, due to unforeseen circumstances I no longer had the car when it was delivered and politely requested that I could change them

I have politely asked them numerous times to change the codes over, and I have been ignored. There is no customer service anymore; it's simply just 'give us your money and shut up.' Companies are going down the pan left, right, and centre, and not one of them seems to care. Useless, overpriced rubbish.

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Loss:
$55
Pros:
  • Works well id imagine if you actually had the package
Cons:
  • Do not answer you at all

Preferred solution: Resolution and the codes changed as requested.

User's recommendation: Don’t buy it unless you never want to change you care ever again.

John M Eun

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Calgary, Alberta

To see if I paid my subscription fees

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My Carly will not connect to my car I tried multiple times to use Carly on my car but wouldnt connect

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John M Eun

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Scanner does not work

The scanner will not connect to my cell phone. I have tried many times, but it will not connect.

I don't know if I have a subscription. Please, let me know.

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Preferred solution: To subscribe to activate iCarly scanner

Donald A Xyv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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I subscribed to Carly Solutions and cancelled because what they offered me was rubbish. I sent an email to cancel the subscription and tried to cancel it through them.

I thought it was all done. However, they have been taking out money ever since. Just yesterday, they took out £86. You know a company is dodgy when you can't contact them.

I have sent them emails and they don't answer.

This is ridiculous. I just want my money back.

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Loss:
$86
Pros:
  • No pro
Cons:
  • You cannot contact them for anything

Preferred solution: Full refund

User's recommendation: Run as fast as you can

Katreena Spk
map-marker Tampa, Florida

Unauthorized charges by Carly Salution

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Why the *** is $112. is being charged to my credit card , I didn't authorize no such transaction which has forced me to cancell this card altogether

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User's recommendation: Check your credit card statement

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