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Carlos Santana Shoes is now Carlos by Carlos Santana
Carlos Santana Shoes

Carlos Santana Shoes Reviews

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What is your customer experience with Carlos Santana Shoes?

Carlos Santana Shoes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Carlos Santana Shoes has a 2.0 star rating based on 1 customer review. 50% of users would likely recommend. Consumers are mostly dissatisfied. Rating distribution is 100% unfavorable and reviews note high price levels and issues with discounts and special offers.

Key Takeaways for Future Customers

  • Searchers for Carlos Santana Shoes reviews report difficulty locating discontinued models like "Ringo" boots.
  • Expect potential durability problems with soles and isolated defective pairs causing squeaking.
  • Refunds and returns can be limited by retailer policies; plan purchases accordingly.

Negative Feedback / Risk Areas

  • Repeated customer complaints about poor sole durability and shoes becoming unusable in wet conditions.
  • Reports of defective shoes that squeak and requests for refunds.
  • Concerns about high price level and disappointing discounts and special offers.

Positive Feedback

A reviewer called their boots a favorite and sought a second color, indicating strong product loyalty for some customers.

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Media from reviews

Carlos Santana Shoes - Very unhappy
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PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Karen M Erp

"Ringo" boots , 8 1/2 Blue

AI Highlights
  • - I am seeking 'Ringo' in 8 1/2 Blue suede.
  • - Own taupe Ringo 8 1/2, described almost loden green.
  • - Tried Poshmark and eBay; would appreciate leads.

I have been trying for about 3 years to locate "Ringo" in 8 1/2 Blue suede. I have them in taupe; almost a loden green.

They are my most favorite footwear I ever owned and could kick myself for not getting a second color; blue. Any leads you may have in finding them would be appreciated.

Have tried Poshmark and ebay many times. Thank You, Karen Massamillo 732-859-**** kmassamillo@***.com

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tia o Qdo

Very unhappy

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AI Highlights
  • - Bought two Moto boots at Macy's; soles developed holes within five months.
  • - Macy's refused after 90 days; they want repair or replacement.
Carlos Santana Shoes - Very unhappy
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Hello..last year my house burnt to the ground..i had to replace everything..i replaced two pair of my boots with moto one black one brown..bought them at macys for 99 each..in oct and nov..by march both souls had holes so now when it rains they are worthless..wet sox. Macys said sorry over 90 days cannot return..the tops look new still the bottoms are worthless..cost the same to replace the souls..love the boots but why the cheap souls??

I would appreciate you to repalce or repair..5 months and they both did it

WHY

Loss:
$200
Pros:
  • Beautiful bboots and amd comphy always get conpliments
Reason of review:
Bad quality

Preferred solution: I want them fixed or replaced but fixing them cost same..I checked

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Kathleen H Yzq

Defective Shoes

AI Highlights
  • - Sawyer boots squeak when I walk.
  • - I wore them at home on carpet and wood floors; the noise persists.
  • - I would like a refund.

I bought a pair of the Sawyer boots but can not wear them bc they make a terrible squeaking noise when I walk in them. I have tried wearing them on numerous occasions in my home on carpet and wood floors to see if it would go away but it hasn't and i would like a refund.

Reason of review:
Damaged or defective
View full review

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