Carlos by Carlos Santana
Carlos by Carlos Santana Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Customers give 1.0 star from 3 reviews with unanimous unfavorable ratings. Reviews cite wrong or mismatched shoes, refusals to communicate, and complaints about high price and lack of discounts.
Key Takeaways for Future Customers
- Carlos by Carlos Santana reviews warn of order errors and poor response when seeking refunds.
- Expect limited customer service access and slow resolution on returns or exchanges.
Negative Feedback / Risk Areas
- Wrong items shipped and mismatched colors.
- No phone support and ignored inquiries leading to customer complaints.
- High prices with insufficient discounts and difficulty obtaining refunds.
Positive Feedback
There are no positive comments in the available reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Customers give 1.0 star from 3 reviews with unanimous unfavorable ratings. Reviews cite wrong or mismatched shoes, refusals to communicate, and complaints about high price and lack of discounts.
Key Takeaways for Future Customers
- Carlos by Carlos Santana reviews warn of order errors and poor response when seeking refunds.
- Expect limited customer service access and slow resolution on returns or exchanges.
Negative Feedback / Risk Areas
- Wrong items shipped and mismatched colors.
- No phone support and ignored inquiries leading to customer complaints.
- High prices with insufficient discounts and difficulty obtaining refunds.
Positive Feedback
There are no positive comments in the available reviews.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I ordered a pair of shoes from Carlos Santana and the shoes came in two different colors. One was a light brown shoe and one was a dark brown shoe. Nobody bothered to examine the shoes when they boxed
I ordered a pair of your brown shoes, and the shoes came in two different colors. I have a picture if you need it, and I will return the shoes for you to examine.
- Would love to get a hold of customer service but nobody answers to resolve my issue
Preferred solution: Full refund
Issue can’t speak to customer service with an order
Wanted to have a phone conversation. They steadfastly refuse to let me speak to someone. I have made several attempts.
Preferred solution: A phone call with customer service.
User's recommendation: Don’t do business with this company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey sent the wrong shoes and then refused to talk to me
I ordered a pair of silver shoes. Which you can clearly see below.
They sent me a pair of bright pink ones.
Then flat out ignored my attempts to get in touch. It's just stealing money.
- Took my money and sent me something i didnt order
Preferred solution: Full refund
User's recommendation: Just buy stuff from Amazon, at least they have customer service
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