New Reviewer

2013 ram 2500 6.7 diesel will not pass smog

My 2013 Ram 6.7 will not pass smog. I have 4 monitors that show not ready and will not clear. I am now going on 6 months pass due on my tags and can no longer get any extensions. The dealer can not help me just keeps telling me it can take thousands of miles to clear the monitors. I can no longer drive the truck or park it on the street with out a tag.
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ID
#1441780 Review #1441780 is a subjective opinion of poster.
Location
La Mesa, California
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Carl Burger Dodge Jeep Ram of La Mesa,CA

Carl Burger Dodge Chrysler Jeep RAM World - Carl Burger Dodge Jeep Ram of La Mesa,CA
Carl Burger Dodge Chrysler Jeep RAM World - Carl Burger Dodge Jeep Ram of La Mesa,CA
Carl Burger Dodge Chrysler Jeep RAM World - Carl Burger Dodge Jeep Ram of La Mesa,CA
Carl Burger Dodge Chrysler Jeep RAM World - Carl Burger Dodge Jeep Ram of La Mesa,CA
They have the worst Customer Service and Service Manager Chris Levin.Don't even waste your time He doesn't care about his customers time or vehicle,"I'm pretty sure that we'll take care of it , but to tell you the truth I can't recall the situation." That tells me that it happens a lot more often than what we customers think.. they are too busy that you are just a number. Even after they scratched my new truck twice. Carl burger of la mesa always takes longer than what they tell you, it was going to be 3 days to remove some stickers between my doors "covered by the warranty"well it took 3 weeks. They try to send me to collections over the rental vehicle that was given to me for the repairs. I picked up my truck because they said it was done. Found scratches where they removed the weather striping in my windows and the stickers that they were supposed to remove didn't get touched , but they said that they were removed .After a big argument they admitted that they were never removed and replaced.they told me to come back that they would replace the stickers and touch up the scratches well 2 weeks later the stickers got replaced they looked great but then I had a gigantic 5 inch deep scratch on my door and they didn't even pointed out the damage, luckily i saw it before i got in my vehicle.To the manager is no big deal,I wanted a sticker removed because it had bubbles and it was covered by warranty. Now i need to get 1/4 of my truck painted because of their *** and its not over the shop that they send all their vehicles for lot damages is a sad hole in the wall in El Cajon Blvd. I'm Super disappointed for a big dealership like Dodge Carl Burger of La Mesa
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ID
#985517 Review #985517 is a subjective opinion of poster.
Location
La Mesa, California
Service
Carl Burger Dodge Chrysler Jeep Ram World Truck Repair
Reason of review
Poor customer service
New Reviewer

Stay away from Burger's Dodge World in La Mesa, CA

Stay away from Burger's Dodge World in La Mesa (San Diego), CA. They are not afraid to use pressure tactics as well as bait and switch financing. They will promise you anything you want to get you to sign the deal and then come back to you at a later date to rewrite the deal and require more money down. BEWARE, be cautious and don't let them scam you. California DMV says they do nothing illegal; it just may be immoral! I have sold commercial vehicles for over fourteen years now and have NEVER had to go back to rewrite a deal. Be very cautious!!
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ID
#127167 Review #127167 is a subjective opinion of poster.
Location
Los Angeles, California
Loss
$37

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