Cariloha
Cariloha Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cariloha has 4.4 star rating based on 3 customer reviews. Consumers are mostly satisfied.
50% of users would likely recommend Cariloha to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Yes. Company is great", "If you can to wait and not in need of the mattress being delivered as expected then order. I can not tell you about the quality snd feel since I was unable to try it", "Just avoid -- there are plenty of bamboo good retailers", "I should b able to talk to customer service and not go thru this stuff".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Cariloha has 4.4 star rating based on 3 customer reviews. Consumers are mostly satisfied.
50% of users would likely recommend Cariloha to a friend or colleague.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Yes. Company is great", "If you can to wait and not in need of the mattress being delivered as expected then order. I can not tell you about the quality snd feel since I was unable to try it", "Just avoid -- there are plenty of bamboo good retailers", "I should b able to talk to customer service and not go thru this stuff".
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Customer service. The price level of this organization is low according to consumer reviews.
Lansing, Michigan
Status of delivery
Im sorry that I looked you up through pissed consumer. Your customer service was wonderful.
My package was just delivered.
I did not check the right email, which was why I called. Thank you again
User's recommendation: Yes. Company is great
East Islip, New York
Shipment
Shipment didn't arrive on time again. This was the second try.
Being it was sent to a vacation home I was specific on the dates it needed to arrive and ordered way ahead of time. Both times we were stuck sleeping on the sofa due to cariloha not coming through as promised As much as I wanted to try this mattress ,I'm sorry to say I was unable to due to customer service.
User's recommendation: If you can to wait and not in need of the mattress being delivered as expected then order. I can not tell you about the quality snd feel since I was unable to try it
Sent the wrong order & then harassed by company
I received the wrong order and called customer service after sending two emails. I was met with a very disrespectful man who demanded that I print out a UPS label and drop off the package to my local UPS before they would send me my correct order.
When I informed him that I had covid and could not leave the house, he argued with me and told me that I had to if I wanted to see my correct order THAT I PAID FOR.
Very disrespectful company.
Horrible customer service. I'm no longer a customer.
Preferred solution: Apology
User's recommendation: Just avoid -- there are plenty of bamboo good retailers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWe were sent too many pillowcases
I think we paid for an extra set of standard pillowcases we asked for 2 standard pillowcases along with the Kingsize bed set in The Resort level.
This was at your Curaçao store.
It arrived a few days ago before Memorial Day. We cannot find the receipt but we did put it on our Capitol One Mastercard. We need help.
There is a store in Town Center Mall in Boca Raton Florida.
Preferred solution: Full refund
User's recommendation: I should b able to talk to customer service and not go thru this stuff
Companies Similar to Cariloha
Cozy Earth
“Shipping took over 9 business days to even process- and that was only for part of my order. No tracking...“
Boll And Branch
“If I get the delivery to the right location, I will be very happy. I will have more to say once the...“
Brooklinen
“I do not recall placing any order, surprised when the package arrived. I placed a request to speak with...“
Peacock TV
“my elderly mother had an offer for black friday price of 2.99 a month for service. when I tried helping...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.