CarFlexi
CarFlexi Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CarFlexi has a 2.8 star rating from 7 reviews and an overall neutral to mixed customer sentiment, with both strong praise and serious complaints about bookings and refunds.
Key Takeaways for Future Customers
- Check recent CarFlexi reviews to weigh mixed experiences before booking.
- Expect medium price level with discounts and special offers valued by users.
- Confirm booking details and payment receipts immediately to avoid disputes.
Negative Feedback / Risk Areas
- Frequent CarFlexi customer complaints cite unresponsive customer service and no phone line.
- Many request refunds after cancellations or no-shows by agencies, with billing and refund delays.
- Reports of missing confirmations, reservation cancellations, and disputed charges.
Positive Feedback
Some customers praise easy booking, strong savings on rentals, flexible cancellations, and smooth pickup/drop-off experiences in select locations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
CarFlexi has a 2.8 star rating from 7 reviews and an overall neutral to mixed customer sentiment, with both strong praise and serious complaints about bookings and refunds.
Key Takeaways for Future Customers
- Check recent CarFlexi reviews to weigh mixed experiences before booking.
- Expect medium price level with discounts and special offers valued by users.
- Confirm booking details and payment receipts immediately to avoid disputes.
Negative Feedback / Risk Areas
- Frequent CarFlexi customer complaints cite unresponsive customer service and no phone line.
- Many request refunds after cancellations or no-shows by agencies, with billing and refund delays.
- Reports of missing confirmations, reservation cancellations, and disputed charges.
Positive Feedback
Some customers praise easy booking, strong savings on rentals, flexible cancellations, and smooth pickup/drop-off experiences in select locations.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Glasgow, Glasgow City
They cannot be contacted I paid them twice and when I tried to call them they don’t even have a caller line nor customer service number
I'm going home to South Africa, and I booked a car with them for 14 days. However, I noticed that I paid them twice.
When I wanted to call and inform them, they don't have any contact numbers. They are a bunch of scammers.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Saint Petersburg, Florida
I count on Carflexi to get the best rental car rates
I travel to Greece twice a year and book through CarFlexi everytime. They save me 40% or more on every rental which has a big finnacial impact when you are rebting for 4-5 weeks at a time.
I can chose my rental card provider of choice. The website is easy to use.
Reservations are easy to mody or cancel without penalty. Highest recommendation!
User's recommendation: Once you try CarFlexi you will always book with CarFlexi
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Eden, Ontario
Seamless pick up at the Mauritius airport. They were one of the companies that would let us drop off at the Mauritius cruise port. They met us at port gate , drive us right to the port drop off.
No issues at all. If ever back in Mauritius , we will certainly use this company again.
Thank you so much !
User's recommendation: Great experience, highly recommend CarFlexi
Dear Kevin M Bdj We truly appreciate your positive feedback and look forward to assisting you again soon. Kind Regards CarFlexi.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Kingsbridge, Devon
I have not had confirmation on my car that I booked
Hello i still have not had any confirmation email from you about the car I booked and what to do at the airport to get my car. Thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRemboursement
Bonjour j'ai loué une voiture chez vous je m'appelle sorbet Daniel et mère sorbe linda la caution n'est pas passé et l'autre société de location me demande de prendre contact avec vous pour me remboursement de 85 et je n'arrive pas à vous joindre je veux s'il vous plaît prendre contact avec moi ou+596696****00
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI want a full refund due to the fact that I have had the worst experience with your car provider.
I want a full refund due to the fact that I have had the worst experience with your car provider.zero
- Fraud and liability
- Bad customer service
Preferred solution: Full refund
Dear Mohamed A Vyi Thank you for your comment. Could you please provide us with your booking number so we can assist you further? Kind Regards CarFlexi.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund / Remboursement
I rented a car through Carflexi, but the rental agency didn't have any cars to rent to us. I paid part of the money, and I would like to be reimbursed for this amount which was not used.
I'm waiting for a response from Carflexi.
J'ai loué une voiture à travers Carflexi, mais l'agence de location n'avait aucune voiture à nous louer.
J'ai versé une partie de l'argent, et je voudrais me faire rembourser cette somme qui n'a pas servi. Je suis dans l'attente d'une réponse de la part de Carflexi.
Preferred solution: Full refund
Micheldorf In Oberoesterreich, Oberosterreich
Booking Confirmation/Booking number is left
You did not solve my problem in any way, but took my money unjustified! I never agreed to an abonnement!
Dont contact me anymore.
My VISA has been blocked!
You are cheater!
User's recommendation: Don‘t ever use this platform! Cheater!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Lost my réservations
Bonjour, jai égaré ma réservation de voiture Aéroport Ajaccio, je lai payé et jaimerais ravoir une copie de ma réservation sur manonroyal2@***.com
Merci de me faire parvenir le document avec mon numéro de réservation
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLooking for desk service at auckland airport to pick car up
I have been emailing and calling, but there is nothing in return. I am leaving on Saturday to Auckland, New Zealand. I have no idea of where to pick the car up from or where the service desk is.
- Dont reply at all
Preferred solution: Full refund
User's recommendation: would stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerREFUND
I ASK FOR REFUND AND IDIDN"T GET IT.
I CANCEL PROTECTION BEFOR RENT THE CAR
I DIDN"T GET MY MONY,AND I DIDN"T GET REFUND
Nsurance Claim – Rental Car Theft – Booking #CF786523
Yes, they contacted. Now I am Waiting for their response after submitting the required documents, which they asked for
User's recommendation: Strongly
Dear Guest After checking our records, we can confirm that your refund was processed. Kind Regards CarFlexi.com
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Dégât à la voiture loure
Company fixed the issue and I have been provided with apology.
Je ne peux pas joindre d intervenant qui parle français
C est très pénible!!
J ai eu un accrochage avec ma voiture de location et j ai du payer 224 euros mais j avais pris une assurance complète chez
Que dois je faire pour être remboursée?
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, Ontario
Demande de remboursement
Alors mon fils et moi on a fait une location sur carflexi on a fait une carte bleue de ,85 sur le site lautre moitié sur place a l'entreprise directement au Lamentin arrivé là-bas la caution n'est pas parti on a essayé de toutes les manières c'est pas passé ont ma dit de contacter l,'entreprise pour me faire mon remboursement ça fait un mois bientôt je fais des mails pas remboursement
Preferred solution: Full refund
User's recommendation: Ne faites jamais des paiements sur carflexi
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bari, Apulia
Cancel reservation
I do not have an international driver's license, and Goldcar does not accept American driver's licenses, unfortunately.
Preferred solution: Full refund
Dear Irina A., Thank you for sharing your concerns. We truly understand how important it is to have a smooth and hassle-free rental experience, and we empathize with the challenges you've faced.
We would like to remind you that CarFlexi's customer support team is available 24/7 for urgent matters. Had you contacted us before or during the pick-up process, we would have been happy to assist and resolve the issue on the spot. We regret that we were not able to assist you at that time. As an intermediary between customers and rental suppliers, we make sure the Terms and Conditions for each offer are clearly outlined on our website.
Specifically, in the terms and conditions on the “Driver’s Requirements” section for Goldcar, as part of your booking, it was mentioned that an International Driver’s License is required for non-EU drivers/non EU citizens , in addition to the national one. Once your booking was confirmed, you had access to your voucher and all relevant terms through our My Booking system, which can be accessed using your email and voucher number. If you need further assistance or have additional questions, please don't hesitate to contact our CarFlexi support team directly. You may send us an e-mail to info@***.com, or call our 24/7 support line.
We’re here to help. Thank you Kind regards, CarFlexi.com
I’m Raine Francisca and i made an reservation on...
I’m Raine Francisca and i made an reservation on 03/05/2023 but the money is checked but not refunded? Is it possible to call me on the number +316******** to verify that I didn’t received a car but there is money checked.
נזק לרכב
מסרתי את הרכב לבדגט בנמל התעופה באתונה,בודק הרכב שהוא מצא שריטה בפגוש ימני בצד הקדמי מימין
ומאחר ולא עשיתי אצלם בטוח עלי לשלם את הנזק
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Dear Boswell M Qot Thank you for your comment. Could you please provide us with your booking number so we can assist you further? Kind Regards CarFlexic.om