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I refinanced a car with Carfinance, always paying with speedpay via Western Union. I get a confirmation email, all seems well. Suddenly I'm getting phone calls from them, it has been two days since I made the last payment and it still has not processed via my bank...
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1.6
I didn't like
  • Bad customer service
  • No online account access
  • Billing statements not itemized
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This company is terrible. I contacted them after seeing them on my credit report. I said remove inquiry and contact everyone you sold or shared info with. They said no, go get a police so I did and went to courtroom and started a civil action against them all. They got...
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1.0
I didn't like
  • Entire staff defensive and unreliable
#903436
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They suck simple as that! I get a call every other month from a very rude "customer service rep" telling my car note is pass due, when in fact I have my payments set up for automatic withdrawal smh.. The last time I asked to speak with an supervisor because I was...
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Anonymous
Anonymous

horrible company. never been late and get harrassed like i'm running from the repo man. payment not even a week late..

1.0
#833766
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Short Review for May 03, 2017, Pc_service

Carfinance
#1042420
I have not received my may statement called and disconnected
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Short Review for October 13, 2016, Other

Carfinance
#935858
Carfinance was great until the beginning of this year when they switched to flag ship. That's when i started encountering problems with them.
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Carfinance Customer Care Review

Carfinance
#935109
Horrible customer service! After I told phone rep to get out of customer service, he said he's not in customer service. I said EXACTLY MY POINT!!! Rude, inconsiderate, untrained, uneducated failures! Refinance somewhere else if possible! Last Rep from their company seemed drunk. Very unprofessional business, seems like they are operating out of someone's garage.
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Other Product Review

Carfinance
#808793
1.0
Terrible customer service i cannot wait to be done dealing with these idiots!
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1.I never did no request for this so called CarFinance.com the permission to check my credit report nor fill out anything for that company to do anything over the phone nor the online thing... I did research on all this and no wonder people get ripoff by this...
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I didn't like
  • Them invaded my privacy
#809636
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Car Finance is basically a predatory loan company. A last resort for desperate people and then they don't wanna bend or work with their customers when surprise surprise there are issues trying to pay the high loan payments due to the outrageous interest rate. Customer...
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Anonymous
Anonymous

You are paying high APR because it was YOU who destroyed YOUR credit. YOU were placed with them because the bank's wouldn't touch you with a ten foot pole because of your dea...

1.0
#807762
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This company is a scam. I received a letter from them saying I could refinance my loan and save money. $1,212 per year, in fact. And...6.88% in interest. Looks good until you do the math. My current loan has 39 months remaining at $368. They are offering 59 months at...
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1.0
#805762
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I think that they are great. Guess what... I pay my note every month. For some odd reason they're always nice to me. Funny how that works.
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Anonymous
laughinglaugher

You know, you could at least try to hide the fact that you are an employee of this company. You really need to stick up for them that badly? They can't even conduct business l...

5.0
#798532
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I PAID MY CAR NOT ON TIME WITH THE COMPANY FOR ONE YEAR. I HAD 2 DEATHS IN THE FAMILY AND NEEDED TO HELP WITH COST. I TALKED WITH THE COMPANY THEY HELPED OUT WITH TIME TO GET CAUGHT UP. HOWEVER, I WAS PAYING MY CAR NOTE BUT LATE AND THEY CAME A REPO MY CAR THEN WAS...
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1.0
I didn't like
  • Rude loan officer
  • Bad customer service
#789377
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I ended up in hospital for over 2 weeks and got behind because of missing a payday. I have been paying them $500.00 every two weeks trying to get caught back up. They are taking over 80% of my income and still call daily. I tell them I can pay every other friday after...
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1.0
I didn't like
  • Hated
  • Rude
  • Threatening
#788874
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Up until December I haven't had issues with this company. December 2015 I paid my note only to find out they never took it out on the date I paid and told me they were holding it in an some other account. Okay mistake corrected. On Jan 8, 2016 I made a payment and...
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#778156
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