Careers Plus Resumes

The person who got in touch to me was a xenophobic and sent me rude email. o would like to post it for everyone can see what kind of people they have to work with them.

I speak 3 languages and probably she only speaks one and she thought my academic resume was in spanish but its not probably because she understands that only have this two languages in the world.

I am ao disappointed that they have this kind of people in their team. Probably I will get in touch with my lawyer to make sure this person doesnt do that again with someone.

No one ever contacted me to discuss my resume. They just put in whatever they wanted.

Then they stopped responding. Come to find out it is not even ATS compliant. What a waste of a lot of money. People looking for jobs dont have money to blow.

Did not do what they said they would. Do not recommend.

I really don't want to be rude but I regret spending money on documents that I can't use.

Recently asked for a cover letter and resume for a federal position. Justin, the owner, has been doing that.

1) He doesn't pay attention to ANY details in resume (even didn't look into the information provided).

I should resend resume and job link twice

2) He refused my requests for more customization of my resume, saying that the cover letter will do it.

3) Well, I attached a photo of the cover letter he provided, and other than the job number (after I asked it to add) You won't find any specific words related to the job position. He didn't even include a person name from the job description to address the cover letter

4) The resume format is awful. No header, no details for the position (FED resume), the main part summary is not tailored to the position AT ALL

5) He never returned my phone call, even after I left a message asking to call me back

I spent $250+ I didn't use the resume/cover letter from Justin for the position I targeted.

I ended up not using the resume I paid for. Instead, I tailored my previous resume/cover letter.

On top of everything, he is very rude.

His argument 'I will not respond to arguments any further.

Please provide what I am asking for' other words: do my job you paid for (write the resume)

Don't waste your money! If you want a GOOD resume, go to the fiverr website, choose whoever you prefer (I did it base on the reviews) and for 3+ times less money you'll get a great cover letter and resume without any stress.

I really don't want to be rude but I regret spending money on documents that I can't use.

Recently asked for a cover letter and resume for a federal position. Justin, the owner, has been doing that.

1) He doesn't pay attention to ANY details in resume (even didn't look into the information provided).

I should resend resume and job link twice

2) He refused my requests for more customization of my resume, saying that the cover letter will do it.

3) Well, I attached a photo of the cover letter he provided, and other than the job number (after I asked it to add) You won't find any specific words related to the job position. He didn't even include a person name from the job description to address the cover letter

4) The resume format is awful. No header, no details for the position (FED resume), the main part summary is not tailored to the position AT ALL

5) He never returned my phone call, even after I left a message asking to call me back

I spent $250+ I didn't use the resume/cover letter from Justin for the position I targeted.

I ended up not using the resume I paid for. Instead I tailored my previous resume/cover letter.

On top of everything, he is very rude.

His argument 'I will not respond to arguments any further.

Please provide what I am asking for' other words: do my job you paid for (write the resume)

Don't waste your money! If you want a GOOD resume, go to the fiverr website, choose whoever you prefer (I did it base on the reviews) and for 3+ times less money you'll get a great cover letter and resume without any stress.

Deb Young the resume writer assigned to me was terrible - rude and made the resume process even more frustrating than it should have been. This company just wants your money -they don't care about what or how you want your resume to look like even if you are the one paying them.

Whomever is the person answering the phone is terrible - he acts like the customer is NEVER right and talks down to the customer. They definitely need customer service classes and integrity ones as well. I would NEVER recommend this company to anyone. Just don't do it - it is money wasted.

Go elsewhere. Wish I had!

While the resume created looked better than my initial one, it actually made things far worse when it came to actually getting an interview. The feedback I received was that my resume looked too busy and it was hard to read and understand what was going on.

I was wondering why I was having such a difficult time getting interviews all of a sudden in such a easy job market. It was because the layout of my resume was hard to understand. I tried talking to the guy while he was creating it, but he wasn't very friendly and he was very straight and to the point. He really didn't have much feedback and didn't offer much conversation to go over anything.

This was by far some of the worst money I ever spent. I highly DO NOT recommend this service. My advice is to talk to someone who is easy to work with BEFORE you spend the money. I had to redo that resume he gave me and I basically gave away $200 for nothing.

Full conversation is in the facebook reviews.

It is not pretty. I have attached a snapshot of him threatening me with my personal information.

Company asked me to leave a review of my experience. All I can say is it was pleasant, seamless, and I got the results I was expecting.

They took my resume, which was a 4-page convoluted mess, and turned it into a streamlined 2 page presentation of my skills, abilities, and key accomplishments. I was applying for administrative executive assistant roles for medical practices and was afraid to submit my current resume due to it being so long and messy.

I am grateful that this company was around to help me during this new transition in my career. My only complaint was it took just a little longer than expected and the writer forgot to include my updated phone number, but she quickly corrected the issue and now it is perfect.

My only complaint about this company was the amount of interviews I received. The staff was courteous, knowledgeable, and professional.

Turnaround time was fast, but I did not expect equally as fast results with interviews. Once I distributed my resume on sites such as Indeed, Monster, and ZipRecruiter, it wasn't long before I started getting call backs. I of course was a little leery spending a hundred or so dollars on a resume service and cover letter package, but it paid off in the end. During the interviews I didn't do very well because I was nervous, but the resume helped me overcome certain obstacles which I was struggling to explain during the interview.

Other than that, everything was great and I was very satisfied with the results. No other complaints here.

I had a nasty experience. They DO NOT have the needed experience in writing a Professional Resume.

What they do is just "Copy and Paste" previous documents they have as "resume" and try to adjust it to new customers/requests.

I provided them my whole professional background in detail to be used as a source in preparing a two-page resume and next day I received a "fancy" document as a new resume using their write-ups from other docs that are not consistent with my professional background.

They SHOULD be out this business and try different career such as selling "rocks' in a supermarket

Looking for professional assistance improving my CV. As an academic professional, I submitted a complete, 11 page CV that had undergone peer review by no less than 7 individuals of similar education and expertise.

This CV had previously earned me a finalist position with Texas A&M University, so it was certainly of a high caliber to begin with. I was hoping another set of eyes at the professional level might help to refine the document even further. What I experienced instead was nothing but insults from the start. The document that was returned to me looked like a choppy, unprofessional working draft that was far inferior to the document that I had submitted, both in appearance and content.

The comments I received (when I voiced my dissatisfaction) indicated beyond a shadow of a doubt that the company had advertised beyond their ability to deliver, and there was an absolute lack of expertise or ability to provide qualified service of the caliber I required and expected. I was informed that the company had been in business for 10 years (fewer years than I had invested in my education - not to mention professional work experience) and that my CV writer was highly qualified, having over 25 years of experience. Having a certain number of years of experience does not in and of itself constitute the credentials required to provide the caliber of service and expertise required in my field, at my professional level. No resolution has been offered, and I will never do business with this company again.

Please, at all costs, avoid doing business with this company and save yourself wasted time, money, and faith. They are unable and unwilling to provide adequate service at the upper level. Had I done my due diligence and researched the company's history, it would have been apparent that they have a long history of complaints.

I can honestly say that this is the first company I have encountered that has a page specifically addressing the volume of complaints that exist on the web. https://www.cpresumes.com/careers-plus-resumes-complaints/

Consider yourself warned!

I had a nasty experience. I am writing it to prevent people repeating my mistake.

So, here is a question: How does someone write a resume about an industry they don't know?

- They can't or at least, not the right way.

That is what happened to me with Career Plus. I am a 3d environment artist for games. The guy responsible for my resume assured me he knows what to do... and I trust him...

Here is the summary in bullet points of what happened to me:

- I submit my old resume for review, they tell me it is bad (figures). I ask for an expert in my field since it is full of technical words and so on; he says "don't worry I know what to do".

- I pay, give my linked in profile and a bit of extra information on the questionnaire to make sure he gets some terminology refreshment.

-I receive the first draft. Upon closer examination I see potential but no key word regarding my area but programming instead and what I call a "collage" in formatting: Tables, 4 types of bullet-points symbols, italics and bolds everywhere. 0 consistency. I thought it was a template for later fixes. I point out my area of expertise is art, not programming.

- Next draft, same stuff with few changes that combine my field of work with their view of my field of work creating something rather unique.. but not in the good way.

- Lack of consistency, redundant, asides from pretty much creating a new career to describe what I do... just no. I have a lawyer and a graphic designer friend that glanced over it and also said "Get your money back"

- I write back letting know that this "resume" it is just unacceptable and ask for a refund.

- I receive a call. Apparently I hit the ego of my writer pretty bad, since he began to defend his work vigorously even though I was telling him that his draft was not representing my field. Then he began attacking my work (my old indie development game projects displayed on my resume). He then caught my accent mentioning "well I dont know you but this is how it is done in America". Even after all that, I was rather calm (I am used to that kind of personalities in the Gaming Industry), I asked for a refund he told me no, he worked on those drafts so he wont be giving my money back. I said fine, you can keep it, but I will write a review. Thus here we are.

You are welcome to try this resume writer, maybe you will have a better experience, but seriously with a "No refund" policy and a writer like that... You have been warned.

Firstly, they simply used a template that can be found in the first page on their website. I don't think their template looks better than mine, and it was so simple and ***. My original copy is only one page and well structured, however the one then send back to me got 2 pages. So I question the person who rewrote my resume, why didn't you keep it less than one page (I am entry level just graduated with bachelor degree)?

And guy responded that " You should not worry about page number. Hiring managers don’t make important decisions for candidates based on the number of pages on a resume. That’s nothing but a rumor. If I make this one page, it will require deleting very important information from your resume which I do not suggest."

Secondly, there were horrible inconsistencies in the revised draft they send back to me, and the structure was definitely missed up! The contents for section A missed up with the title for section B, and the format between each sections are not consistent. The guy responded this " Can you please be more specific? They do not look inconsistent to me. "

Thirdly, they did not make any changes to the contents of my original copy, nothings was changed for the words I wrote. The guy said that "Your actual work experience will not change because those are things you actually performed. They must remain concise and straight to the point as they are."

To sum up, they always had a "nice" execution for any dissatisfaction (all of them) you had.

Finally, this is what the person told me in the last email he sent me "We cannot guarantee anything, but we do know what works best in most cases based on our experience and feedback over the many years we have been in business. We cannot control what an employer does, we are just providing a service."

Whether or not you have decided to use their service, please only regard my complain as a reference. I'm not telling anyone to not use their service, so please make your own judgement.

This company is extremely shady. They just want your money. Don't waste it on them!!! The unbiased reviews (not on their website, of course) are all true.

They offer a resume revision; what they mean is they will write an objective statement and reformat your existing resume. They don't actually revise or edit the content. If you ask for a new writer, they won't provide one.

Quick turn around time? Completed and delivered in 24 to 48 hours? Nope. Try 72 hours, and a copy filled with grammar and formatting errors. They have very little attention to detail.

Military? They claim "our service will draw out the key areas of your background that are necessary to be considered for Government jobs or transition out of the Military into a civilian career." Again, what they mean is an objective statement. They have no capabilities or knowledge to actually write a transition resume, nor will they try.

Free career advice and resources? What you get is offered on their website, for free. It has nothing to do with the resume writing services you're buying.

One-on-one consultation? They mean the email you get with the drafts. They never once tried to discuss my goals or even asked if there was a particular job I was aiming for.

And their guarantee?!?! HAHAHAHAHA, what they mean is this: "Therefore, if you do not receive any interview offers within 90 days, we will issue a full refund and provide another set of revisions if necessary to ensure satisfaction. To be eligible for a refund, you must send us ten signed and dated pre-interview rejection letters via Certified Mail that you have received from employers after submitting your resume."

In order to get your money back, you have to provide 10 signed and dated pre-interview rejection letters via Certified Mail. Companies don't provide those.

But they have a reason for this: "The reason we require this is because throughout our history, we have realized that the most effective method in applying for a job is directly instead of through email. This is to ensure that everyone tries very hard to use the resume in the right way to obtain the best possible results...and require this proof to ensure the resume was utilized as suggested. In a lot of cases, job seekers will blindly send emails with resume attachments, and this is the least effective method in applying for jobs..."

Utilized as suggested? They never suggested anything. Certainly not to this effect and certainly never in the "one-on-one" consultation. Blindly send emails? Uh, no. Actually, its called an online application process, usually sent with a cover letter and much more information.

This is a copy of the complaint I filed with the BBB.

I purchased the resume writing service plus the LinkedIn Profile writing and cover letter under the guarantee that I would receive a full refund if I did not land a job interview using the resume they wrote w/in 3 months.

I was contacted by the writer on 12-14-2011 with the first draft. After several revisions, I requested a refund on 12-17-2011 for services not provided (everything except the resume); the request was honored by the company. After using the resume for six months with no interview offers, I contacted the company through email requesting a full refund under their guarantee. Careers Plus Resumes' response was that "you must send us ten signed and dated pre-interview rejection letters via Certified Mail that you have received from employers to help us reduce fraud as stated in our Terms of Service located at http://www.cpresumes.com/terms.html."

In a later email they claimed "we require this proof in our Terms of Service which you agreed to while placing your order." According to the BBB website's Advertising Review of Careers Plus Resumes, Inc., certified correspondence regarding their refund policy was sent on 12-28-2011 and ..."Specifically, the company updated its Order Form and Terms of Use pages to include the 'conditions of use,' which state in part: "It is assumed that overall satisfaction in our resume writing service is based on actual results/interviews you may obtain by using your new resume. Therefore, if you do not receive any interview offers within 90 days, we will issue a full refund and provide another set of revisions if necessary to ensure satisfaction. To be eligible for a refund, you must send us ten signed and dated pre-interview rejection letters via Certified Mail that you have received from employers after submitting your resume."

When I purchased the services, I was also purchasing the guarantee of a full refund, or at least that is what I thought. I pointed this out to the company and their response was, "...just because the BBB sent certified correspondence on that date does not mean that's the date we updated our Terms. The Terms of Service was updated long before you purchased the service, and before that there was no full refund guarantee at all..." This can't be true. I would never have purchased their services without the guarantee of a full refund. They offered "a free round of revisions/updates to your resume..." which I declined, having already gone through that frustration when I purchased (and not particularly keen on repeating).

I responded, saying "...If you insist on claiming company policy which according to the BBB changed after I purchased your services, then I will submit a complaint with the BBB since I have attempted to rectify the situation with the company." To clarify, I was never notified of a change in their terms.

I received a phone call from a man claiming to be the owner of the company almost immediately. He claimed that the guarantee I was asking to be grandfathered under actually only offered a 25% refund. When I tried to explain again that I had purchased under a different assumption, he began to berate me and yell at me (to the point where my husband could hear him from across the room). He verbally offered a 25% refund, which I declined.

I purchased these services under the guarantee that I would receive a full refund if I didn't have an interview in 3 months. Out of fairness to the company, I continued trying to use this resume for another 3 months, totaling 6 months. I can't provide the rejection letters they're asking for because (1), I didn't know that I had to when I bought it (it was not clearly stated anywhere on the website when I purchased) and (2) companies rarely, if ever send "signed and dated pre-interview rejection letters".

I hired Careers Plus Resumes to write a resume, cover letter and thank you letter. I found multiple errors and sent several email to them complaining about them.

While they did finally make corrections they were quite rude and arrogant in emails and on the phone hinting that they knew better then me what needed to be in the resume as well as some language changes I wished them to make. The final call back from them, the guy said," Listen Buddy, we know how to do this and you need to let us do our job. I am not his buddy I am a paying client and customer...

shame on their lack of respect. obviously someone needs to remember the customer is usually right