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New Reviewer

Use caution with this company

I have their atm in a bar I own. In July I purchased a new atm. 2020.00 for the atm and 350 to have it installed. I paid the full amount of 2370.00 on July 24. In December I received 2 bills 1 for 350 and 1 for 2020. I called them and talked to a customer rep. I explained I already paid the amount 5 months ago. All they’ll say is send e-mails to us about it. I did. They don’t return phone calls or e-mails. Any person you talk to offers no help and is clueless about any problem that comes up. Send a e-maill. Their customer service is very bad.
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ID
#1743194 Review #1743194 is a subjective opinion of poster.
Product
Cardtronics Atm Machine
Cons
  • Customer service
Reason of review
Problems with payment
New Reviewer

Atm didn't despense any of my money.

I went to a cardtronics atm in sanford nc. I tried to take out 100. And it charged me 3.50 for the transaction. So it took out 103.50 out of my account. But didnt despense any money. I called my bank and cardtronics. They said it would take up to 10 business days to get it back in my account. Here it is the 7th business day. And still not back in my account.
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ID
#1641857 Review #1641857 is a subjective opinion of poster.
Cons
  • Doesnt give my money
Reason of review
Damaged or defective
Loss
$104
Preferred solution
Full refund

Atm cash withdrawl

I went to an A.TM to get 140.00 out, but the machine only gave me$120.00 dollars out.so i'm missing $20.00 dollars. And I called to find out what to do reference# 601086**** and the clam # is 305****. This was a a gas station in in Hammond In 21 Gostlin In Hammond In 46327.This has affected my family by not getting what I asked for from the machine. this need to be looked into further to make sure this doesn't happen again.You need to change this text review to lest than a hundred words this is a complaint not an easy.nonunion nonijini ok bbc.co ok bbc.co ok bbc.co ok bbc.co ink I uhh bbc.co j in bbc.co jjn uhh j uhh bbc.co Jun bbc.co Jun bbc.co bbc.co bbc.co bbc.co bbc.co Jun bbc.co j univ Bhai in bbc.co inbub fjn huh bbc.couhh uhh bbc.co huh by uhh by uhh bug by uhh bub by h
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ID
#961934 Review #961934 is a subjective opinion of poster.
Product
Cardtronics Atm Machine
Reason of review
not getting the money out of your machine that ii paid for you have my money and atm fees
Loss
$20
Preferred solution
Full refund

About

Cardtronics Terms of Service
BY USING THE ONLINE PLATFORM, THE USER OF WEBSITE AGREE TO THESE TERMS OF USE. IF THE USER DO NOT AGREE TO THESE TERMS OF USE, DO NOT USE THE ONLINE PLATFORM. www.cardtronics.com reserve the right, at Cardtronics's' sole discretion, to add, remove or modify any part of these Terms of Use at any time. It is The User's responsibility to check these Terms of Use periodically for changes. The Client's continued use of the Online Platform following the posting of changes to these Terms of Use will mean that The User of Website accept and agree to the changes. As long as The Client comply with these Terms of Use, Website grant The User a personal, non-exclusive, non-transferable, limited right to use the Online Platform. Company's Privacy Policy applies to The User's use of the Online Platform and its terms are hereby incorporated into these Terms of Use by reference. If The User of Website do not agree with any of the terms of the Privacy Policy, please do not use the Online Platform or submit any personal information to Cardtronics
To read more: http://www.cardtronics.com/about/terms-of-use.aspx
Cardtronics Privacy Policy
Cardtronics" means the Cardtronics group of companies, including Cardtronics Plc and all of its subsidiaries. The Group is made up of a number of business entities and while those entities operate in a number of different ways and in a number of different jurisdictions, this notice sets out the general principles in accordance with which Cardtronics will collect, process and treat The Customer's data. The Company will let The Client of Cardtronics know which of the group entities The User will have a direct relationship with, when The User of company services engage with www.cardtronics.com with a view to taking out a product or service. When www.cardtronics.com mention Cardtronics, Website, Website or Company's in this privacy notice, The Company are referring to the relevant company in the Cardtronics group responsible for processing The Client's data. This privacy notice supplements the other notices and is not intended to override them.
To read more: http://www.cardtronics.com/about/privacy.aspx
Top Cardtronics Products

Atm Machine

Cardtronics Pros and Cons

Cons: Doesnt give my money, Customer service

Summary

Cardtronics, Inc. is an operator of automatic teller machines. The company was founded in 1993. Its headquarters is based in Houston, Texas, United States. Cardtronics has more than 55,000 ATMs in North America and Europe. The company offers the following services: ATM branding, ATM management, ATM processing, and credit union. Cardtronics also operates Allpoint Network surcharge-free ATM network. It provides traffic-generating and turnkey ATM programs for small and large merchants. The company cooperates with distributors through CAMP and management portal online tools. Cardtronics is traded on NASDAQ stock exchange under the ticker symbol CATM. Customer assistance is provided by email and by phone.

Cardtronics reviews and complaints

Cardtronics is ranked 689 out of 2283 in Financial Services category

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