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Carbon38

Carbon38 Reviews

carbon38.com
What is your customer experience with Carbon38?

Carbon38 Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Carbon38 has a 2.7 star rating from 3 reviews, consumers are mostly neutral, and 100% of users would likely recommend. Rating distribution appears split between unfavorable and positive.

Key Takeaways for Future Customers

  • Carbon38 reviews note beautiful clothing and medium price level.
  • Watch final charges and discounts at checkout.
  • Expect responsive customer service in some cases.

Negative Feedback / Risk Areas

  • Customer complaints about billing and discount removal at final charge.
  • Returns and double shipments complicate refunds and returns.
  • Shipping delays and damaged items with limited follow-up from customer service.

Positive Feedback

Reviewers praise clothing quality and value discounts and special offers; some recent interactions included prompt replacement orders.

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Media from reviews

Carbon38 - Damage item
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Show reviews that mention
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Gina D Ihx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salt Lake City, Utah

Not happy with Carbon38

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I purchased a pair of tights last night using the offered 15% off. The detail showed I was given the discount, but in the end charge, it was taken away and I was charged $15 too much! I purchase a lot of Carbon38 as I am a personal trainer.

Loss:
$15
Pros:
  • Beautiful clothing
Cons:
  • Price misrepresentation

Preferred solution: I would like to be refunded the $15 over charge.

User's recommendation: Watch how much you are charged once you submit your order!

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Alicia M Dhm
map-marker Las Vegas, Nevada

Retun

I wanted something to purchase, so I placed an order. When I did, I received my package, but then I also received double packages, so now I need to return.

Cons:
  • I dot liked

Preferred solution: Full refund

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Anonymous
map-marker Wappingers Falls, New York

Haven’t received my order

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Its been in Easton Pennsylvania for a week at same shipping facility!? I have a feeling ups has damaged it

User's recommendation: I’ve never had a problem with this vendor til now& they immediately responded & are sending me a new order

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Noha D Pod

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Damage item

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Carbon38 - Damage item
Updated by user Jun 04, 2025

They did not do anything

Original review May 20, 2025

I sent a picture of my item and never received anything back. No return label, no reply after they told me to send a picture of the damaged item.

Preferred solution: Full refund

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Devra W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

926 Kealaolu Ave Honolulu Hi 96816

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I thought I changed my address for my recent order white maxi pleated skirt xs

But somehow it showed shipping to my Co home

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