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Caravan and Motorhome Club

Caravan and Motorhome Club

www.caravanclub.co.uk
What is your customer experience with Caravan and Motorhome Club?

Caravan and Motorhome Club Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

3.9 star rating based on 2 reviews; consumer sentiment is mostly neutral. Recent recommendations include "Don't bother" and "Impossible." Reviewers value Diversity of Products and Exchange, Refund and Cancellation Policy; price level reported as medium.

Key Takeaways for Future Customers

  • Caravan and Motorhome Club reviews note helpful staff when contact is made.
  • Membership and caravan storage queries may require persistence to resolve.
  • Cancellations and changes can be handled efficiently once you reach a representative.

Negative Feedback / Risk Areas

  • Frequent customer complaints about difficulty getting through by phone and joining online.
  • Contact and support delays risk missed bookings or disrupted plans.
  • Issues with online sign-up and access exacerbate membership and subscription concerns.

Positive Feedback

Staff are described as friendly and efficient; successful cancellations and quick booking changes reported. Reviewers appreciate refund and cancellation policy and product variety.

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Anonymous
map-marker Southwark, Southwark

Cancelling booking c203****

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Due to family illness had to cancel bookings and head back home. CAMC were great and efficient. Telephone number not the easiest to find online though.

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Lakyn Ocu

Changing a booking

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Getting through to anyone is difficult and after 20mins we msnaged to get throuhh. Once through the representative was very friendly and helpful and our booking changed very quickly.

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Anonymous
map-marker Bracknell, Bracknell Forest

Membership and caravan storage

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Could not get through and could not contact by phone and I required info about storage and membership

User's recommendation: Don't bother

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Margaret M Zvi

Can't seem to join on line and can’t get anyone. On the phone either

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AI Highlights
  • - -Tried joining the Caravan and Motor Home Club online for over a week.
  • - -Also tried calling but there was no progress.
  • - -Missed 4 days of caravan holiday.

Iv been trying to join caravan and motor home club for over a week on line. Cant get any further forwards.

No mater. What I try. Iv even tried to ring. Can someone pleasehelp.

I missed my 4 days holiday with my caravan.

Regards. Isaac.

Loss:
$260

User's recommendation: Impossible.

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