Caracole
Caracole Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Caracole has 1.8 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Dont waste your money".
Review authors value the most Website and Reliability. Consumers are not pleased with Customer service and Location. The price level of this organization is high according to consumer reviews.
Media from reviews
Ramallah, Ramallah
Received faulty furnitures
I ordered suite which comprises of two Comfortable UPH-SOFWOO-45A and four matching chairs . After after months and months of delays , the suite finally arrived , with all the peices displaying manufacturing defects .
I sent a letter of complaint , however , no reply was received.
User's recommendation: Dont waste your money
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Verified Reviewer
Does not honor warranty
Purchased a king size bed , dresser and 2 night tables for approximately $8,400 thru an interior designer. The manufacturers one year warranty covers defective parts including lights in the base of the night tables.
The purchase was made in August 2017 and delivered to my home Dec 2017. My electrician tested the lighting mechanism and after several calls to customer service at Caracole was able to purchase from them 2 lighting mechanisms for a total price of $ 142.00..Now they don’t even respond to e mails.
Would not recommend or purchase another Caracole product.
Their product and customer service is terrible. Was considering several other furniture products for my new home but in view of their lack of response including their total disregard for honoring their warranty have decided against any of their products.
Preferred solution: Full refund
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