Caracole Reviews
Caracole Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Caracole has a 2.2 star rating from 1 review. Consumers report defects, delayed deliveries, and poor response; recent recommendation reads Dont waste your money.
Key Takeaways for Future Customers
- Caracole reviews highlight reliability and website issues.
- Expect long delays and possible manufacturing defects.
- Document purchases and warranty details before ordering.
Negative Feedback / Risk Areas
- Repeated customer complaints about lack of response from customer service.
- Failure to honor warranty and unaddressed defect claims.
- High price level paired with poor aftercare.
Positive Feedback
Reviewers value the product reliability when items arrive and the website information.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Caracole has a 2.2 star rating from 1 review. Consumers report defects, delayed deliveries, and poor response; recent recommendation reads Dont waste your money.
Key Takeaways for Future Customers
- Caracole reviews highlight reliability and website issues.
- Expect long delays and possible manufacturing defects.
- Document purchases and warranty details before ordering.
Negative Feedback / Risk Areas
- Repeated customer complaints about lack of response from customer service.
- Failure to honor warranty and unaddressed defect claims.
- High price level paired with poor aftercare.
Positive Feedback
Reviewers value the product reliability when items arrive and the website information.
Media from reviews
Ramallah, Ramallah
Received faulty furnitures
- - I ordered a suite: two UPH-SOFWOO-45A and four chairs.
- - Delivery delayed for months; items arrived with defects.
- - Complaint letter sent, no reply.
I ordered suite which comprises of two Comfortable UPH-SOFWOO-45A and four matching chairs . After after months and months of delays , the suite finally arrived , with all the peices displaying manufacturing defects .
I sent a letter of complaint , however , no reply was received.
User's recommendation: Dont waste your money
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDoes not honor warranty
- - King bed, dresser and 2 night tables for $8,400.
- - Warranty covers defective parts, including lights.
- - Parts cost $142; Caracole unresponsive.
Purchased a king size bed , dresser and 2 night tables for approximately $8,400 thru an interior designer. The manufacturers one year warranty covers defective parts including lights in the base of the night tables.
The purchase was made in August 2017 and delivered to my home Dec 2017. My electrician tested the lighting mechanism and after several calls to customer service at Caracole was able to purchase from them 2 lighting mechanisms for a total price of $ 142.00..Now they don’t even respond to e mails.
Would not recommend or purchase another Caracole product.
Their product and customer service is terrible. Was considering several other furniture products for my new home but in view of their lack of response including their total disregard for honoring their warranty have decided against any of their products.
Preferred solution: Full refund
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