Car Wash Usa
Car Wash Usa Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Car Wash Usa has 1.0 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Beware bad customer service".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
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Verified Reviewer
My card has been triple charged in the same month
I only have two cars and I have been charged three times on my card two times for $26 and one time for $27 once on the 4th once on the 3rd and the 13th
Van Buren, Arkansas
Follow up on a damage point. No effort at all to process my claim on company end. Been over a month and can't even get any contact from site or district manager. Finally got in contact with corporate
Car wash damaged my wife's Tahoe. No return contact.
Visited site Atleast 8 times still no contact with management. Just getting the run around.
At this point the site manager doesn't want to make face to face contact with me bc I would rather bust his mouth than talk to him about it now. Major *** show!
Preferred solution: Fix the damage
User's recommendation: Beware bad customer service
Memphis, Tennessee
Refund my money back.
Refund for a cancellation I had put in for & they still took my money off my card after I had cancelled.
Preferred solution: Full refund
Car Wash USA -- Where the Customer is Always Wrong
Rarely have I encountered a business that cares so little about its customer's satisfaction. The main reason that my wife and I have taken our cars there is convenience -- it is the closest car wash to our home.
However, we have both had very bad experiences dealing with them. In terms of quality of car washing, they are poor to mediocre. If are will to accept their shoddy workmanship without complaint, then everything will go smoothly for you. However, if you make any complaint, they turn hostile, accuse you of lying and refuse to do anything to accommodate your concerns.
For instance, I recently brought my car in and paid for their best wash -- "The Ultimate." As it was going through the automated wash, I noticed that there was no soap at the initial wash phase. I immediately told the cashier and he told me to tell the manager at the end if my car wasn't clean. After they were done, I looked at my vehicle and it was still filthy. I told the manager what I had observed and his response was "I don't believe you." Yes, he actually called me a liar to my face!
I then asked him if he could run it through the wash again.
He refused and just walked away. I will never go there again.
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they should do something about this issue. report them to fox 29 news