Reviews and Complaints about Car Rentals
On June 7, 2017, we returned our rental car to the Cleveland Ohio airport location. The car was in good condition with no damages. We subsequently received a letter dated June 8 and another June 13 alledging damages in the amount of $725.31. We have gone in circles...Read more
I dropped off car on time and did not thoroughly check the back seat and when I turned in two weeks later got a note saying there was pet hair in the back seat that was not noticeable to me and they charged my card an extra $ 150.00 cleaning fee . I did not even have...Read more
I had a very bad experience when I booked a wiwigo cab on 8-Oct-17.I requested for a pick-up from Club Mahindra Tungi (25 km) from Lonavla. I highlighted to the person who took the booking that the location was outside Lonavla. He confirmed he had tracked it on Google...Read more
Got sideswiped. Turo charged me $150 plus damages
by anonymous #1111139
A car hit me and drove off. I paid for Turo’s “insurance”. The policy says that the deductible can be up to $3,000, what it should say it the deductible IS $3,000. Insurance is absolutely pointless at that point. I got billed for $1800 in damages and Turo charged an additional $150 for appraisal and processing fee. DO NOT USE TURO.
Green Motion - Rip Off Service
by anonymous #1108909
I had to pay insurance twice to get the car ! Its a scam between HolidayCars.com and Green Motion to suck tourists dry. Don't book with them ! go to a real rental company !!!!!! They know you have no choice after you arrived at there property in the middle of nowhere after a long flight ! they charge your credit card faster then light speed and after drop off you never see your security deposit again ! there reason now is banks are very slow...
Ace Rent a Car is horrendous
I plan on filing a report with the BBB as well. Ace should be audited and investigated for unethical business practice, and fraudulant charges against customers. I was overcharged for a car. 5 days later, I am still trying to get in contact with a manager. Continuously told that one is not available.
Dollar Rent A Car - Horrible customer service
by anonymous #1104247
I had a rental car for 5 days which I was charged $150. I was stuck in Indiana for an additional 5 days due to Hurricane Irma. Dollar Rental wanted to charge me an additional $422 how to add 5 more days to my rental. The first customer service person I spoke with hung up on me when I told him that he wasn't very helpful and a disaster. I called back got the same answer. Not good customer service.
The car arrived dirty I know no standards at this Branch time to do the inspection walk around scratches, bumper has scuff marks, passenger quarter panel has a ding( agent definition) scratches... the agent explained if it is no bigger than a golf ball the ding is wear...Read more
Today we were scheduled to pick up our rental at 10am and we were done with paperwork at 9:50. We have a long drive home 13 hours! So we wanted to be on schedule especially with 2 young kids! We didn't get our car until 11 because they said "it was getting cleaned"! As...Read more
I picked up a car at the Phoenix Sky Harbor rental location at 12:30pm. It was going to be for 3-1/2 days. I made sure the agent understood that we'd be dropping it off just before our flight (5 pm). He gave us the price and, while it was incredibly high for the...Read more
Argus Car hire and Hertz they both ripped me off for 3,102$. Be careful dealing with these too companies. I contacted them multiple times to credit me back with 3,102$, no success. Argus car hire promised to solve this issue, although I sent them all payment receipts,...Read more
Hertz - Hidden rental charges
Do not trust hertz price quotes! I rented a car from Hertz for pick up at a franchise in Ireland. To my surprise, he bill I received turned out to be more than the agreed upon price. When I spoke with a Hertz representative I discovered that the franchisee is free to...Read more
I went to Puerto Rico on September 04 2017 and had rented a car on 9/04/2017 that I made a reservation for a Corolla Toyota (black)for 629.81 dollars as I arrived to Payless Car Rental I gave them my reservation information, they decided to rent me a Rio Kia (blue) all...Read more
car for 09/12/2017 until 09/15/2017. Only vehicles avail. without paying upgrade were Dodge Caravan and Jeep. Other customers told same thing. One actually demanded transportation back to terminal so he could rent from another company. I finally took van. Hadn't been...Read more