Category: Car Rentals Clear all filters (4565 of 4565 reviews match)
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On June 7, 2017, we returned our rental car to the Cleveland Ohio airport location. The car was in good condition with no damages. We subsequently received a letter dated June 8 and another June 13 alledging damages in the amount of $725.31. We have gone in circles...
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AlamoCares
AlamoCares

Review #1113772 , Thank you for your review. We would like to have the opportunity to look into this for you. Please send a detailed email to ehiescalationscc@mailca.custhelp...

#1113772 by user22466381
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I dropped off car on time and did not thoroughly check the back seat and when I turned in two weeks later got a note saying there was pet hair in the back seat that was not noticeable to me and they charged my card an extra $ 150.00 cleaning fee . I did not even have...
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1.0
I didn't like
  • Deceiving
  • No flexibility
  • Lousy customer service
#1113558 by snoonan615
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I had a very bad experience when I booked a wiwigo cab on 8-Oct-17.I requested for a pick-up from Club Mahindra Tungi (25 km) from Lonavla. I highlighted to the person who took the booking that the location was outside Lonavla. He confirmed he had tracked it on Google...
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#1113392 by aksmehta
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Got sideswiped. Turo charged me $150 plus damages

by anonymous #1111139
1.0
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A car hit me and drove off. I paid for Turo’s “insurance”. The policy says that the deductible can be up to $3,000, what it should say it the deductible IS $3,000. Insurance is absolutely pointless at that point. I got billed for $1800 in damages and Turo charged an additional $150 for appraisal and processing fee. DO NOT USE TURO.
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Green Motion - Rip Off Service

by anonymous #1108909
1.0
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I had to pay insurance twice to get the car ! Its a scam between HolidayCars.com and Green Motion to suck tourists dry. Don't book with them ! go to a real rental company !!!!!! They know you have no choice after you arrived at there property in the middle of nowhere after a long flight ! they charge your credit card faster then light speed and after drop off you never see your security deposit again ! there reason now is banks are very slow...
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Ace Rent a Car is horrendous

by lunep007_14 #1106371
1.5
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I plan on filing a report with the BBB as well. Ace should be audited and investigated for unethical business practice, and fraudulant charges against customers. I was overcharged for a car. 5 days later, I am still trying to get in contact with a manager. Continuously told that one is not available.
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Dollar Rent A Car - Horrible customer service

by anonymous #1104247
1.0
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Customer service
I had a rental car for 5 days which I was charged $150. I was stuck in Indiana for an additional 5 days due to Hurricane Irma. Dollar Rental wanted to charge me an additional $422 how to add 5 more days to my rental. The first customer service person I spoke with hung up on me when I told him that he wasn't very helpful and a disaster. I called back got the same answer. Not good customer service.
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The car arrived dirty I know no standards at this Branch time to do the inspection walk around scratches, bumper has scuff marks, passenger quarter panel has a ding( agent definition) scratches... the agent explained if it is no bigger than a golf ball the ding is wear...
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EnterpriseCares
EnterpriseCares

Review #1112858, We’ve noted your comments and we would like the opportunity to look into this concern for you. Please send us a detailed email to ehiescalationscc@mailca.cust...

Today we were scheduled to pick up our rental at 10am and we were done with paperwork at 9:50. We have a long drive home 13 hours! So we wanted to be on schedule especially with 2 young kids! We didn't get our car until 11 because they said "it was getting cleaned"! As...
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1.0
#1112839 by anonymous
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I picked up a car at the Phoenix Sky Harbor rental location at 12:30pm. It was going to be for 3-1/2 days. I made sure the agent understood that we'd be dropping it off just before our flight (5 pm). He gave us the price and, while it was incredibly high for the...
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1.8
#1112285 by ruthjs2k
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Argus Car hire and Hertz they both ripped me off for 3,102$. Be careful dealing with these too companies. I contacted them multiple times to credit me back with 3,102$, no success. Argus car hire promised to solve this issue, although I sent them all payment receipts,...
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1.1
I liked
  • Very disappointing
I didn't like
  • I did not like their services
  • Yes
#1111738 by anonymous
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Do not trust hertz price quotes! I rented a car from Hertz for pick up at a franchise in Ireland. To my surprise, he bill I received turned out to be more than the agreed upon price. When I spoke with a Hertz representative I discovered that the franchisee is free to...
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2.3
I didn't like
  • Customer service
#1110875 by user84464227
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I went to Puerto Rico on September 04 2017 and had rented a car on 9/04/2017 that I made a reservation for a Corolla Toyota (black)for 629.81 dollars as I arrived to Payless Car Rental I gave them my reservation information, they decided to rent me a Rio Kia (blue) all...
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1.1
#1110350 by anonymous
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car for 09/12/2017 until 09/15/2017. Only vehicles avail. without paying upgrade were Dodge Caravan and Jeep. Other customers told same thing. One actually demanded transportation back to terminal so he could rent from another company. I finally took van. Hadn't been...
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#1110280 by anonymous
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