Car Rental Express
Car Rental Express Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Car Rental Express has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Do not book a car thru this company!".
Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.
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Verified Reviewer
Charges before renting a car
I booked a car rental thru this company and was informed i could use my debit card, but when i contacted the actual car rental agency, they informed me that they only accepted debit cards. Car rental express charged my debit card already, and when attempting to call them, customer service goes to voicemail and sales goes to voicemail.
So youre not able to actually reach anyone by phone.
Horrible experience!!! Do not rent with them, they seem like theyre the company handling your rental, then you discover that theyre just an advertising agency after your card is charged and youre given false information about the actual agency youre renting from.
- Charged before rental
- Misleading information
Preferred solution: Full refund
User's recommendation: Do not book a car thru this company!!!
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If you are going to travel and not have a credit card, you need to be booking directly with the branch you are renting the car from.