by AthleticLabradoodle #14033061.0
Installed new radiator, when I added coolant found it had a crack in the seam. Called customer support. They said take to local store and they'll be glad to exchange it. Asked how they were going to compensate for lost time and wasted antifreeze. Told them they should...
Rockauto - I have a return don't fit my car
by SmugAkita #1484113
I return a rotors do not fit my car I want my money back
Rockauto - Bad radiator
by SpikyFalcon #14001102.0
I got a bad radiator from them. Trying to get it returned for a new one.
Rockauto - Damaged product received from FedEx
by FragileHaddock #1445974
Receive damage box in which also it damage the radiator that was inside I am sending this back today tracking number 09 +919-591-175-4181 FedEx's confirmation of Return number is PRP 221-339-0100. Now that you have received the confirmation number from FedEx could you please forward my radiator so I can put this inside my truck at appreciated photo attached of the box
Rockauto - Sent me defective radiator
by PissedConsumer1396391 #13963911.2
Rock auto sent me a defective radiator. And they wont take the defective part back.
I tried emailing the company with no response.
Do not buy from them. They are a bunch of crooks who ship broken/ defective parts.
Rockauto - Received a broken part. Didn't know till I unpacked it a year after I bought it because it is a year long project
by FrivolousSeaSnake481 #1443330
I ordered a radiator last year. I didn't need to install it until the engine was finally finished this year.
When i unpacked the part to install it, it was damaged. Rockauto will not exchange it due to their 30 day policy.
*** them. I will not use this company again aftet 10 years of buying parts from them.
by GlibPanda #13265913.2
I purchased a Radiator after a few months it started leaking. I went through the return process and they sent me a replacment of course i had to pay for the shipping back to them. After the replacment was installed everything was good for about a month then the new...