Car City
Car City Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Customer sentiment is strongly negative with recent recommendations advising "Don't do business"; reports describe repossession, loss of personal property, and withheld paperwork.
Positive Feedback
There are no notable positive comments in recent Car City reviews; available feedback focuses on serious grievances.
Negative Feedback / Risk Areas
- Frequent reports of vehicle repossession and disputes over lease terms and lack of provided lease documentation.
- Allegations of withheld belongings, destroyed property, and no refunds after repossession.
- Complaints about billing transparency, garnishments, and poor customer service handling hardship cases.
- Customers say they were misled versus buy here pay here expectations and felt taken advantage of.
Key Takeaways for Future Customers
- Verify and obtain a copy of your lease and all payment records before signing; check Car City reviews and policies.
- Ask about repossession procedures, refunds, and how hardship or job loss is handled by customer service.
- Consider alternatives like buy here pay here dealers if you need different protections.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall Customer Rating and Sentiment
Customer sentiment is strongly negative with recent recommendations advising "Don't do business"; reports describe repossession, loss of personal property, and withheld paperwork.
Positive Feedback
There are no notable positive comments in recent Car City reviews; available feedback focuses on serious grievances.
Negative Feedback / Risk Areas
- Frequent reports of vehicle repossession and disputes over lease terms and lack of provided lease documentation.
- Allegations of withheld belongings, destroyed property, and no refunds after repossession.
- Complaints about billing transparency, garnishments, and poor customer service handling hardship cases.
- Customers say they were misled versus buy here pay here expectations and felt taken advantage of.
Key Takeaways for Future Customers
- Verify and obtain a copy of your lease and all payment records before signing; check Car City reviews and policies.
- Ask about repossession procedures, refunds, and how hardship or job loss is handled by customer service.
- Consider alternatives like buy here pay here dealers if you need different protections.
Media from reviews
Turn one complaint into a collective action
Mullins, South Carolina
Car city scamming people out there money by repossessing vehicle, destroying and stealing personal property
They repossessed my car, didn't refund my down payment and stole tools and destroyed all my belongings with water
User's recommendation: Don't do business
Colon, Michigan
Ripoff mislead and didn't return my belongings
- - Car repossessed after a month due to ball joints; no notice.
- - Paid $397 over 2 years; no lease copy or payoff details; garnishment risks home.
Worst place ever. 2010 dodge caliber paid on it 2 years consistently.
Got COVID lost job almost lost my home. The took the car after a month from a repair shop due to ball joints bad. I was never called notified of car being repossessed. Now I am being garnished about ready to loose home and they tell me it's just business.
2 years paid $397 I don't have copy of my lease and they won't give it to me. I already paid way over what the vehicle is worth. Now I live or try to live off $300 a week I can't buy groceries nothtonly try to pay bills. This company is a rip off they also don't send and papers of what you paid what was owed and how much they sold it for.
THEY WOULDN'T EVEN ALLOW ME TO GET MY BELONTOUT OF CAR. DO NOT BUY DURING PANDEMIC THEY HAVE NO CONSIDERATFOR YOU. I am a single woman one paycheck living payito paycheck. I didn't even know it was a lease and that when done I would still have to pay $2000 dollars to keep it.
If I would have been told that I would have went to a buy here pay here. They at least have some sense of humanity.
Start and soon to be homeless do to greeding "JUST BUSINESS" company.
User's recommendation: GO SOMEWHERE ELSE RIPOFF TAKE ADVANTAGE OF CONSUMERS. DO NOT DISCLOSE IMPORTANT DETAILS LIKE YES ITS A LEASE.
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