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Car Audio Giants

Car Audio Giants

www.caraudiogiants.com
What is your customer experience with Car Audio Giants?

Car Audio Giants Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Car Audio Giants has 1.8 star rating based on 1 customer review. Consumers are mostly dissatisfied.

Positive Feedback

No positive feedback noted in the available Car Audio Giants reviews; the single review focuses on a return experience.

Negative Feedback / Risk Areas

  • The return policy charges a 20% restocking fee and does not cover return postage.
  • The customer reports losing money due to postage and receiving a reduced refund.
  • Complaints highlight poor post-purchase support and unclear refund handling, typical Car Audio Giants customer complaints.

Key Takeaways for Future Customers

  • Review the return policy closely before purchase and expect potential restocking fees and return postage costs.
  • Consider retailers with known 30 day return policies for easier refunds and customer service.
  • Document communications to support any refund or billing disputes.
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Leane Upn

READ THE RETUN POLICY

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AI Highlights
  • - Never buy a stereo here.
  • - Cost $538; refund $388.
  • - 20% restocking ($107); no return postage.
  • - Paid $43 postage for stereo never opened.

I will never ever buy another stereo from this company.Go with a company that have a great return policy for your products.This is my first and last time as a potential customer to get burnt this bad.The stereo cost me $538.00 but when i received it my girlfriend had purchased a better unit from Bestbuy black friday for my birthday in December 2015.I called these scavengers about returning this stereo I was told I"am being charged 20% restocking of $107.00 and they don't pay any return postage.What a *** up policy never open the box.WARNING!!!!I'am out of $150.00 postage $43.00 for a stereo i never opened.I get back only $388.00....I'll stick with Bestbuy,Walmart and Brandsmart which has a great 30 day return policy no restocking fees or postage return fees.This company is not customer friendly after you buy.NEVER AGAIN RIPOFF POLICIES!!!!!RUN FOREST RUN..........

Loss:
$150
Cons:
  • Customer service
  • Customer restocking policy and return postage

Preferred solution: Let the company propose a solution

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