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Car and Driver

Car and Driver

www.caranddriver.com
What is your customer experience with Car and Driver?

Car and Driver Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Car and Driver has a 2.0 star rating based on 2 customer reviews. Consumers report mostly dissatisfied experiences with high price levels, unannounced price increase, defective products, and poor customer service; the magazine quality is noted as a positive.

Key Takeaways for Future Customers

  • Check current offers before renewing subscriptions to avoid unexpected billing.
  • Expect limited product support despite positive Car and Driver reviews for content.

Negative Feedback / Risk Areas

  • Car and Driver customer complaints about rude customer service and dropped calls.
  • Unannounced price increases and confusing subscription billing.
  • Product defects and lack of technical or warranty support for devices.

Positive Feedback

Reviewers praise the magazine content as great despite service and pricing issues.

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Media from reviews

Car and Driver - Rude customer service.they hung up
Car and Driver - Rude customer service.they hung up - Image 2
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Vaida Idz
map-marker Sandston, Virginia

Defective vacuum

AI Highlights
  • - The vacuum had an odor on first use and began to smoke.
  • - Support was unavailable for the vacuum; only subscriptions were offered.

I got a friend to pick up a car and driver vacuum cleaner. On first use it had an odor but I thought it was because it was new.

It was picking up but it started to smoke and the smell got stronger. I tried to call for support but was told there was no support for the vac, only for subscriptions.

User's recommendation: Avoid any products as customer support is not available. I now own a piece of car and driver trash.

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Paul M Ear

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

High price of renewal

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Updated by user Feb 01, 2026

Disappointed with no response from them I guess customer service is not a priority for them. Never been ignored like this before.

Original review Jan 28, 2026

I renewed my subscription in December of 2025 for $34.95, yet in latest edition it shows $13.00 for 1year and other special pricing. So why am I being charged triple those prices ?

Pros:
  • Great magazine
Cons:
  • Unannounced price increase

Preferred solution: Price reduction

User's recommendation: Keep your eye on renewal rates

View full review
Pedro F Qcf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rude customer service.they hung up

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AI Highlights
  • - Darnell refused to share his name or ID or connect to a supervisor.
  • - Jeremy refused to connect to a supervisor or provide corporate number and hung up.
Car and Driver - Rude customer service.they hung up
Car and Driver - Rude customer service.they hung up - Image 2
Updated by user Jun 09, 2024

No one ever returned my emails

Original review May 10, 2024
I called for assistance to connect my Wi-Fi to my brand new Car and Driver Mini Pro 1080 Full HD Dash Cam. The person who answered the phone call claimed his name was Darnell and spoke with a heavy accent from India.

When I asked him for his last name or ID, as he had asked of me, he refused to provide either. I then asked to speak to someone else or his supervisor, but he refused to connect me to his supervisor. He also refused to give me the corporate number. He passed me over to another employee who was even ruder.

The second employee, supposedly named Jeremy, also refused to connect me to a supervisor or provide the corporate number. Jeremy then abruptly hung up the phone.
Loss:
$100
Cons:
  • Worst product and customer service

Preferred solution: Apology

User's recommendation: Avoid car and driver

View full review
Lashawna Nex

Purchases the minio dash cam and can’t get the...

Purchases the minio dash cam and can’t get the camera to connect with my phone. Purchases a 1t sd card not sure if that is to much for it.

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